Service Level Jobs in Dominican Republic

What success looks like in this role: Provides Tier 1 and Tier 2 and resolves complex issues including:oSupporting maintenance of hardware /software client propriety COTS and Unisys applications and issues with voice communications and voicemail systems andoAssisting with resolution of Issues with...

English required (native or bilingual) Were looking for an entry level IT Support Technician with excellent English communication whos ready to start or grow their career in IT. Youll provide first level technical support and work closely with international teams in a fast paced tech driven environm...

On Site Position- SDE Santo Domingo Este The IT Client Success Manager MSP is a strategic client facing role responsible for managing relationships with existing clients and ensuring long term satisfaction retention and service alignment.This role acts as a bridge between clients and internal techni...

Were looking for a Level 2 System and Service Desk Technician to support maintain and improve our core IT infrastructure. This role serves as an escalation point for complex technical issues and plays a key role in ensuring system reliability performance and security.Youll work closely with internal...

Team Lead (Customer Service / Operations) Santo Domingo Dominican RepublicEnglish Level: Minimum C1C2 (Conversational / Intermediate) Industry: Call Center / BPO / Retail / Customer Service Position Overview We are seeking a motivated and performance-driven Team Lead to supervise a frontline custom...

WordPress Real-Time Operations Analyst (WFM / Performance Monitoring) Dominican Republic Multinational BPO / Shared Services Environment English Level Required: C1 / C2 (Advanced Mandatory) Position Summary We are hiring a WordPress Real-Time Operations Analyst to support the Workforce Managemen...