Service Delivery Jobs in Heredia

Respond to employee inquiries offering guidance on HR policies procedures and systems and executing transactions outside the scope of self-service.Complete employee requests including the creation of written documentation to ensure compliance with regional laws and regulatory requirements.Participat...

The Costa Rica Service Center Lead is responsible for both definition and execution of the Costa Rica Service Center local strategy and the day-to-day leadership of call center operations in alignment with objectives for OneHUB AbbVies centralized in-house customer service hub in addition to oversig...

 The Helpdesk Lead is responsible for the IT Help Desk daily functions including troubleshooting help desk tickets and training help desk staff. Assessment assign and schedule help desk tickets. Dispatch tickets to vendors. Coordinate some vendor accounts and billing. Record issues in ticketing syst...

SummaryThe Expert RPA Administrator IAM strengthens Experians Identity & Access Management (IAM) function by standardizing workflows driving automation adoption and ensuring alignment with security policies and standards. This role leads to early engagement with teams identifies automation opportun...

The Service Quality Analyst plays a critical role in strengthening service quality employee experience and operational effectiveness across Global People Services (GPS) as the organization continues to expand.You will be responsible for analyzing service performance employee feedback and operational...

SummaryAs an IAM Automation Expert Analyst within Experians Global Security Office and Identity & Access Management (IAM) function you will lead proactive engagement with teams to standardize IAM workflows and ensure compliance with security policies and standards. You will guide the identification...