Contact Center Jobs in International

Youll connect our customers contact center and internal teams making sure the entire experience runs smoothly and customer feedback leads to meaningful action. Youll keep teams aligned through regular reviews and use customer feedback and data to improve how we operate. These operations include Serv...

Job Summary:We are seeking a motivated and detail-oriented Collector with French language proficiency to join our dynamic team. The ideal candidate will have prior experience in a contact center or customer care environment and will be responsible for managing accounts receivable resolving billing i...

THE POSITION: Medical Information is a critically important customer-facing function that supports the safe and effective use of pharmaceutical company products by providing timely scientifically balanced evidence based non-promotional information in response to unsolicited requests from healthcare...

Roles & Responsibilities :We are looking to onboard an experienced Genesys Cloud CX Specialist / Solution Architect from a vendor or system integrator to support design configuration and rapid implementation of contact center solutions built on Genesys Cloud CX.This role is hands-on and delivery-dri...

What we offer:Pay incentives as well as monthly rewards & recognition programsMedical dental and vision benefits Exciting vacation benefits including a newly introduced Global Flexible Benefits Policy.Promote from within opportunities 80% of our frontline leaders began their careers at Sutherland a...

Responsibilities:Support the functionality of Genesys WFM software (forecasting scheduling and maintenance)Analyze contact center performance data and provide recommendations to balance performance and support effective decision makingForecast long term and short term contact volume and staffingMain...

The Inbound Sales Associate is responsible for engaging with potential and existing customers who initiate contact via phone (or other channels like chat/email). This role requires exceptional active listening problem-solving and consultative selling skills to understand customer needs provide relev...

    Conducts administrative intake and scripted clinical intake of calls for clinical review    Provides quality customer service through interaction with providers administrative staff and others    Builds and maintains customer satisfaction with products and services; provides excellent service to...

The Senior Manager Audience Planning is the audience subject matter expert for global CRM buying group. This role bridges global strategy and regional execution by defining who is the buying group audience and why they buy then translating those insights into precise actionable plans that drive camp...

Current Employees:If you are a current Staff Faculty or Temporary employee at the University of Miami please click here to log in to Workday to use the internal application process. To learn how to apply for a faculty or staff position please review this tip sheet.Core Job SummaryThe University of M...

Our team members are at the heart of everything we do. At Cencora we are united in our responsibility to create healthier futures and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health come join our innovative company...

JOB SUMMARY:The Patient Services Representative is responsible for driving best in class experience with callers through our different modes of communication that represents the Aylo brand. The PSR will also be responsible for performing other essential functions.ESSENTIAL FUNCTIONS: Answer incoming...

At Mitel you will have the opportunity to help businesses connect collaborate and provide better experiences for our customers. You will deliver valuable contributions in creating business success within our global organization utilizing your unique attributes skills and experience.Please take a mom...

Position SummaryThe IT Project Manager provides executive leadership across Tier 1 Service Desk Tier 2 Advanced Problem Resolution (APR) USPTO Contact Center (UCC) Knowledge Management Accounts Management and Executive Support functions. This role ensures SLA compliance operational governance workfo...

Talkdesk is pioneering a new era of Customer Experience Automation (CXA) redefining how the worlds most admired brands interact with their customers through AI. Our global team of courageous innovators is customer-obsessed building AI-first solutions that put empathy trust and transparency at the ce...

At Johnson & Johnsonwe believe health is everything. Our strength in healthcare innovation empowers us to build aworld where complex diseases are prevented treated and curedwhere treatments are smarter and less invasive andsolutions are our expertise in Innovative Medicine and MedTech we are unique...

Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud the AI-powered Experience Orchestration platform organizations can accelerate growth by delivering empathetic personalized ex...

Job DescriptionDo you want to work as a Spanish-speaking Customer Support or Technical Support Specialist inGreece Would you like to build an international career while enjoying life in the Mediterranean Our client is looking for motivated Spanish speakers to join their growing support teams in Gree...

Account Executive - Mid-Market (Turkey)What you can expectDriving growth by building strong client relationships across Turkeys mid-market. Collaborating with diverse teams to deliver tailored communication solutions. Empowering customers to connect collaborate and achieve measurable business succes...

Were looking for an Information Resource Analyst to join our Insurance Operations this role you are responsible in collecting clinical and provider forms to determine the claim of the policy holder.Position Responsibilities:Coordinate with providers to complete and obtain eligibility clinical and m...