Contact Center Technology Engineer (Genesys Cloud CX) Only W2
Job Location:
Phoenix, AZ - USA
Monthly Salary:
Not Disclosed
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Role: Contact Center Technology Engineer
Location: Phoenix AZ (Onsite - 5 days a week)
Job Type: W2 Contract
Location: Phoenix AZ (Onsite - 5 days a week)
Job Type: W2 Contract
Skill Matrix:
| Contact Center Experience | Yes | 1 | 6 Years | |
| Genesys Cloud CX | Yes | 1 | 6 Years | |
| Python | Yes | 1 | 6 Years |
Top Skill(s):
Cloud CX
Center
Job Description:
Hands-on experience with Genesys Cloud CX including routing and APIs
Proficiency in JavaScript TypeScript and Python
Experience with frontend frameworks like React and backend platforms such as or Python
Familiarity with AWS cloud services and CI / CD tools
Responsibilities:
Design build and enhance custom applications and services for Genesys Cloud CX
Integrate AI-driven capabilities within the contact center ecosystem
Manage the full development lifecycle including deployment through CI / CD pipelines