Contact Center Technology Engineer
Columbus, NE - USA
Job Summary
Top Skill(s):
Cloud CX
Center
Job Description:
Hands-on experience with Genesys Cloud CX including routing and APIs
Proficiency in JavaScript TypeScript and Python
Experience with frontend frameworks like React and backend platforms such as or Python
Familiarity with AWS cloud services and CI / CD tools
Responsibilities:
Design build and enhance custom applications and services for Genesys Cloud CX
Integrate AI-driven capabilities within the contact center ecosystem
Manage the full development lifecycle including deployment through CI / CD pipelines
| Category | Name | Required | Importance | Experience | |
| EPSNEW | Contact Center Experience | Yes | 1 | 6 Years | |
| QEANEW | Genesys Cloud CX | Yes | 1 | 6 Years | |
| Software Skills | Python | Yes | 1 | 6 Years |
About Company
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