Workforce Management Jobs in Colombia

ResponsibilitiesThe Workforce Management Specialist (WFM) plays a critical role in the overall workforce management function of Patient Care Services (Nursing). The primary purpose of the role is to ensure the scheduling staffing and payroll processing of all Patient Care Services personnel utilizin...

At Johnson & Johnsonwe believe health is everything. Our strength in healthcare innovation empowers us to build aworld where complex diseases are prevented treated and curedwhere treatments are smarter and less invasive andsolutions are our expertise in Innovative Medicine and MedTech we are unique...

This position is open in all LATAMOnly CVs in English will be consideredHR ManagerRole DescriptionAs an HR Manager you will be responsible for overseeing and managing all aspects of human resources within an organization. This includes recruitment employee relations performance management training a...

Responsibilities:Monitors service levels abandon rates and aux utilization for multiple lines of businesses and sites.Engage managers in real-time actions needed to meet performance objectives.Adjust agent skills as needed to manage service levels in a multi-skill environment.Responsible for updatin...

A NiCE Solution Engineer will play a pivotal role in leading the functional and technical sales process with a focus on NiCEs Recording and Quality Management solutions. Through discovery requirements gathering validation and demonstration the Solution Engineer will connect customer needs to tailore...

Requisition ID: 256507Employee Referral Program Potential Reward:$400.00We are committed to investing in our employees and helping you continue your career at ScotiaTech.PurposeThe Tech Workforce Reporting team within the Business Operations & Strategy Execution area in Technology is dedicated to o...

We are looking for a Genesys Cloud WFM Engineer (Genesys Cloud Development Focus) with strong hands-on experience in configuring extending and integrating Workforce Management capabilities within Genesys Cloud.This role focuses on technical implementation automation and customization of WFM solutio...

We are looking for a WFM Consultant with hands-on experience in Genesys Cloud Workforce Management to support the design configuration and rollout of WFM capabilities for contact center operations.The role focuses on configuration implementation and enablement of WFM processes in Genesys Cloud worki...

Position SummaryWe are seeking a motivated Junior Full-Stack Java Developer with a foundational understanding of contact center technologies to join our engineering team. This role involves the development maintenance and Level 3 support of enterprise applications that power our contact center opera...

A NiCE Solution Engineer will play a pivotal role in leading the functional and technical sales process with a focus on NiCEs Recording and Quality Management solutions. Through discovery requirements gathering validation and demonstration the Solution Engineer will connect customer needs to tailore...

About AddiWe are a leading financial platform building the future of payments shopping and bankinga world where consumers and merchants can transact effortlessly grow together and where we create abundance and generate pride in them. Today we serve over 2 million customers and partner with more than...

The Contact Center Administrator is responsible for the daily administration configuration and optimization of the contact center technology platform(s). This role ensures that the contact center operates efficiently by managing system performance implementing call routing strategies generating repo...

The Workforce Management Application Consultant utilizes their domain expertise in Workforce Management to work side-by-side with the WFM Business Consultants to assist NICE WFM customers with driving value realization and increased system adoption.  The Application Consultant provides design guidan...

A NiCE Solution Engineer will play a pivotal role in leading the functional and technical sales process with a focus on NiCEs Recording and Quality Management solutions. Through discovery requirements gathering validation and demonstration the Solution Engineer will connect customer needs to tailore...

The Fraud Prevention Manager is an integral part of the Screening Management Team responsible for support and manage the Screening Management service team in Colombia that performs Manual Reviews. The manual review technique is performed on behalf of merchants in an effort to reduce fraud while maxi...

Requisition ID: 249055Thanks for your interest in ScotiaTech Scotiabanks new and innovative Technology hub in Bogota.Join a purpose driven winning team that promotes creativity and innovation in a fast-paced environment where were always committed to results in an inclusive diverse and high-performi...

Requisition ID: 249070Thanks for your interest in ScotiaTech Scotiabanks new and innovative Technology hub in Bogota.Join a purpose driven winning team that promotes creativity and innovation in a fast-paced environment where were always committed to results in an inclusive diverse and high-performi...