Lead Front End Support
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Monthly Salary:
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Job Summary
We are seeking a Lead Web Support & Front-End Operations to manage support and maintenance activities for automobile dealer websites on the dealer eProcess platform. The role involves leading the support team managing ticket operations driving SLA adherence coordinating with stakeholders and ensuring smooth delivery of website support services.
Qualifications :
Strong expertise in HTML CSS and website support operations.
Good experience with WordPress and CMS platforms.
Working knowledge of Python for scripting and automation.
Experience with ticketing/workflow management tools such as HubSpot Jira Zendesk or ServiceNow.
Strong stakeholder management coordination and team leadership skills.
Experience handling production support or high-volume website operations.
Additional Information :
Exposure to automobile or dealer website ecosystems.
Knowledge of JavaScript and front-end best practices.
All your information will be kept confidential according to EEO guidelines
Remote Work :
No
Employment Type :
Full-time
About Company
Sutherland is seeking an organized and reliable person to join us as Admin Specialist. We are a group of driven and supportive individuals. If you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed, we want to work with you ... View more
