Technical Service Manager-Personal Care

At Nouryon our global team takes positive action every day to reach higher collectively and individually. We create innovative and sustainable solutions for our customers to answer societys needs today and in the future.

We are looking for a Technical Service Manager Personal Care (NEA) who translates Nouryon technologies into winning Personal Care solutions leads a regional technical team and delivers hands-on formulation and application expertise to support customer success and business growth to join our team. Does that sound like you

About the job

The Personal Care Technical Service Manager is a key customer-facing role responsible for turning Nouryon technologies into winning solutions in skin care hair care hair styling and other personal care applications. You will lead a small technical team work closely with customers sales and R&D and provide handson formulation support application testing and technical training to drive customer success and business growth in the region.

In your future role as Technical Service Manager Personal Care (NEA) you will

Provide technical applications and troubleshooting support for Personal Care customers in NEA.

Lead and develop the regional Personal Care technical team (e.g. in China and Japan).

Design and execute lab experiments to develop optimize and test formulations especially emulsions for skin and hair.

Generate technical data and demo formulations to support Nouryon s value propositions and new product launches.

Conduct application testing (performance stability sensory where relevant) and translate results into clear recommendations.

Collaborate with global technical and marketing teams to implement global/regional application programs and create relevant local initiatives.

Deliver technical presentations and training to customers distributors and sales teams; support seminars and industry events.

Keep up to date with customer needs competitors patents and market trends to identify new application opportunities.

Maintain accurate documentation (lab notebooks reports formulation databases) and ensure safe lab practices.

We believe you bring

Postgraduate degree in Chemistry Chemical Engineering Polymer Science Cosmetic Science or related field preferred; Bachelors degree considered with strong experience.

Around 10 years of experience in specialty chemicals and/or Personal Care.

Proven experience in personal care formulation particularly emulsions for skin and hair.

Experience with skin and hair application testing and formulation troubleshooting.

Experience working with biopolymers natural formulations emollients and natural emulsifiers.

Fluency in English (written and spoken).

Strong handson lab skills and commitment to safety.

Good problemsolving ability and capability to work independently.

Strong communication presentation and interpersonal skills; comfortable with customerfacing work.

Proficient in common software (e.g. Microsoft Office).

High learning agility and motivation to continuously expand technical knowledge.

Great if you have

Experience working closely with customers in a technical-facing role.

Experience supporting new product launches through application data and demonstration formulations.

Familiarity with global Personal Care trends market needs patents and competitor insights.

We believe you are...

A proactive and hands-on technical professional with strong problem-solving abilities. You are comfortable presenting and engaging with customers collaborating effectively with cross-functional and global teams and demonstrate strong learning agility to continuously expand your technical expertise.

We offer you

At Nouryon you will work in an international environment with a collaborative supportive culture. You will be part of a global and regional network of technical commercial and R&D colleagues with opportunities to influence customer success drive innovation programs and shape application development in the Personal Care segment across NEA. You can expect a dynamic environment continuous learning opportunities and involvement in impactful customer and innovation projects.

AboutNouryon

If youre looking for your next career move apply today and join Nouryons worldwide team in providing essential solutions that our customers use to manufacture everyday products such as personal care cleaning paints and coatings agriculture and food pharmaceuticals and building products. Our employees are driven by the wish to make an impact and actively drive positive change. If that describes you we will gladly make way for your ambitions. From day one we support you with your personal growth through challenging positions and comprehensive learning and development opportunities in a dynamic international diverse and proactive working environment.

#WeAreNouryon #GrowWithUs

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