Service Associate-VIP Lounge
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Job Summary
贵宾酒廊服务专员 Service Associate-VIP Lounge
China World Hotel Beijing
China World Hotel Beijing is ideally located in Beijings central business district (CBD) and is attached to one of the largest malls in Beijing the China World Mall.
The hotel is the gateway to your historical exploration of the capital city such as the Great Wall Tiananmen Square Forbidden City Temple of Heaven hutongs Houhai Bar Street Jing Shan Qianmen and Beihai Park.
Guests have direct access from the hotel to China World Mall and Guomao subway lines 1 and 10 interchange station. China World Mall has indoor skating rinks foreign-language bookstores cinemas and over 90 restaurants covering the gamut of urban lifestyle interests trendy cuisine shopping entertainment and other fun activities.
It is also about 35-minute drive from Beijing Capital International Airport.
We are looking for Service Associate-VIP Lounge.
As Service Associate-VIP Lounge we rely on you to:
- 食材客用品及存酒台账管理
- 每日盘点餐饮食材酒水茶歇原料规范登记出入库及时上报临期损耗物料落实食品安全一线管控
- 负责餐饮配套等客用物资盘点领用与补货登记严控物资损耗
- 管理软饮酒水等物料完整记录存取养护台账定期检查酒品储存状态
- 客用餐具等物品使用登记破损丢失及时报备
- 高端 VIP 全流程对客服务
- 执行贵宾专属接待礼仪主动问候贴心服务熟知餐食茗茶咖啡鸡尾酒知识按需专业搭配推荐
- 完成私厅布置摆台侍酒分餐茶歇撤台全流程标准化服务轻声精细化服务
- 配合场内活动VIP酒会等专场活动完成前期筹备与现场服务
- 日常运营协作
- 积极配合班组完成班前任务布置联动团队协同作业
- 严谨规范填写各类台账记录服从排班与现场管理
We are looking for someone who:
- 1 年及以上高端酒店餐饮 / 贵宾酒廊服务经验有 VIP 私宴接待经历优先
- 形象得体积极学习细心主动礼仪优雅善于观察宾客需求情绪稳定
- 掌握基础餐酒知识能独立完成物资盘点台账登记
- 流利普通话基础英文沟通优先不作硬性要求
- 身体健康可接受倒班节假日轮班
- 爱惜用品节约物料具备良好收纳与台账管理习惯
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