Strategic Program Manager, GFDSMB

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AWS Sales Marketing and Global Services (SMGS) is responsible for driving revenue adoption and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.

Amazon Web Services came to China in 2013 and has been relentlessly investing and expanding our infrastructure and business since then. Amazon Web Services launched its China (Beijing) Region (operated by Sinnet) in September 2016 and its China (Ningxia) Region (operated by NWCD) in December 2017. In 2019 Amazon Web Services added a new region in Hong Kong making China the only country with three Amazon Web Services regions aside from the U.S. In 2022 Amazon Web Services launched Local Zone in Taipei. Amazon Web Services has also established an AI lab in Shanghai and two IoT labs in Shenzhen and Taipei. The Amazon Web Services Partner Network has thousands of Partners in China. Amazon Web Services has supported over 10000 local startups and has provided cloud skills training to over 700000 talents. Amazons first two utility-scale renewable projectsa solar farm and a wind farmare also generating clean energy to the countrys grid.

We are seeking a Strategic Program Manager to serve as the right hand of the Sales General Manager (GM) driving strategic planning business rhythm excellence and cross-functional alignment across Enterprise Greenfield and SMB sales organizations. This is not a traditional program management role you will be a strategic thought partner who shapes the sales strategy ensures flawless execution and represents the GMs intent across the organization.

Key job responsibilities
You will operate at the intersection of strategy and execution translating the GMs vision into actionable plans building the operating cadence that keeps the team on track and serving as the GMs trusted proxy in cross-organizational engagement. Success in this role requires business acumen executive communication skills and the ability to influence without authority.

1. Sales Strategy Development & Iteration
Partner with the GM to formulate and articulate the sales strategy including market prioritization coverage model optimization and growth bets
Continuously monitor execution against strategic intent; surface insights identify gaps and propose course corrections through a data-driven approach
Lead the annual/quarterly planning cycle in collaboration with Sales Operations translating corporate guidance into segment-specific plans
Synthesize market signals competitive intelligence and internal performance data to refine the strategy iteratively

2. Business Review Preparation & Facilitation
Own the end-to-end operating rhythm: design prepare and facilitate Monthly/Quarterly Business Reviews (MBR/QBR) for senior leadership
Develop high-quality narratives and executive docs with compelling data-backed insights
Ensure reviews drive decisions not just status updates frame the so what identify trade-offs and recommend actions
Manage robust follow-up mechanisms on action items; track progress and hold teams accountable

3. Cross-Functional Coordination & GM Representation
Serve as the GMs representative in cross-organizational forums
Align stakeholders around shared priorities; resolve conflicts and remove blockers on behalf of the GM
Drive key strategic initiatives end-to-end from scoping through execution to retrospective
Act as an internal consultant: help teams think through business problems communication strategies and escalation paths

4. Strategic Intelligence & Special Projects for non-linear growth
Identify emerging trends market opportunities and competitive threats; translate them into actionable recommendations
Lead or support internal press release reviews and strategic narratives for new initiatives
Drive ad-hoc projects at the GMs direction e.g. org design analysis talent strategy inputs customer escalation coordination


About the team
Enterprise Greenfield
Vision Rapidly grow customer base nurture promising future industry accounts to sustain Chinese mainland long term growth.
Mission Leverage AWS innovation to accelerate customer business transformation through Cloud & AI adoption.
SMB
Vision Be the default Cloud and AI Partner for China SMB customers.
Mission Identify and nurture high-potential e.g. High-tech Little Giants DNB natural and Digital Economy-Integrated SMEs empower them through scaling journey to enterprise-scale businesses by delivering AWS values through Cloud/GenAI innovation and partners co-selling to succeed their business globally.


Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description we encourage candidates to apply. If your career is just starting hasnt followed a traditional path or includes alternative experiences dont let it stop you from applying.

Why AWS
Amazon Web Services (AWS) is the worlds most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating thats why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture
AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger more collaborative teams. Our continual innovation is fueled by the bold ideas fresh perspectives and passionate voices our teams bring to everything we do.


Mentorship & Career Growth
Were continuously raising our performance bar as we strive to become Earths Best Employer. Thats why youll find endless knowledge-sharing mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home theres nothing we cant achieve in the cloud.


- 7 years of management consulting strategy technology venture capital or a related industry experience
- BA or BS degree in a related field (MBA preferred)
- Experience engaging and influencing senior executives demonstrating a strong familiarity with decision-making processes in enterprise customers
- Experience leading cross-functional projects and managing large complicated programs
- Experience in English-language communication skills both written and verbal

- Experience in technology-related sales business development or sales engineering/consulting in the IT industry such as Cloud SaaS Analytics Mobile or eCommerce
- Experience in senior leadership work in sales operations sales strategy finance business development or other related fields
- Experience in business analysis and functional roles requiring quantitative analytical and organizational skills including intermediate Excel skills (Pivot Tables VLookups)
- Experience influencing at all levels within an organization particularly at the executive level
- MBA or 4 years of working with Data & AI related technologies including but not limited to AI/ML GenAI Analytics Database and/or Storage experience

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.