Associate Director, Software Engineering (RAG Studio Engineering)

Some careers have more impact than others.

If youre looking for a career where you can make a real impression join HSBC and discover how valued youll be.

We are currently seeking an experienced professional to join our team in the role of Associate Director Software Engineering (RAG Studio Engineering)

Business: CTO Platform (AI Platform)

Location: ShenZhen / Guangzhou

Req ID: 45008

Principal responsibilities

• Lead and manage the RAG Studio engineering team including hiring mentoring performance management and fostering a collaborative high-performance culture that prioritizes quality innovation and on-time delivery.
• Define the technical vision roadmap and architecture for RAG Studio aligning with the overall AI Platform strategy and business needs for RAG and knowledge management.
• Oversee the design development testing deployment and maintenance of RAG Studios core functionalities including retrieval systems knowledge base integration context engineering embedding pipelines and integration with large language models (LLMs).
• Drive technical innovation in RAG technologies evaluating and adopting cutting-edge techniques (e.g. advanced retrieval strategies hybrid search knowledge graph integration) agentic RAG to improve the performance accuracy and efficiency of RAG Studio.
• Collaborate cross-functionally with product managers data scientists AI researchers and business stakeholders to understand requirements prioritize features and ensure RAG Studio meets the needs of internal teams and end-users.
• Ensure the scalability reliability security and observability of RAG Studio implementing best practices in DevOps CI/CD monitoring and incident response.
• Lead technical decision-making resolving complex technical challenges and ensuring alignment with enterprise architecture standards and compliance requirements.
• Stay abreast of industry trends emerging technologies and best practices in RAG knowledge management and AI engineering incorporating relevant insights into the teams work and roadmap.

Requirements

• Bachelors or Masters degree in Computer Science Software Engineering Artificial Intelligence or a related field (PhD a plus).
• 6 years software engineering experience including 2 years of technical leadership managing teams of 5 engineers.
• Deep hands-on experience with RAG (retrieval embeddings vector databases LLM integration) including Graph RAG and agentic RAG patterns.
• Strong AI/ML engineering skills: proficient in Python/Go; familiarity with knowledge management tech (knowledge graphs document parsing/text extraction) and integration with RAG; understanding of model training/fine-tuning/deployment is a plus.
• Strong delivery and collaboration capability: cloud and container platforms (AWS/Azure/GCP Docker/Kubernetes); excellent communication and stakeholder management; AI-native mindset and effective use of coding assistants to improve productivity and quality.

Youll achieve more when you join HSBC.

HSBC is an equal opportunity employer committed to building a culture where all employees are valued respected and opinions count. We take pride in providing a workplace that fosters continuous professional development flexible working and opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of but not limited to their gender or genetic information sexual orientation ethnicity religion social status medical care leave requirements political affiliation people with disabilities color national origin veteran status etc. We consider all applications based on merit and suitability to the role. /WX

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***Issued By HSBC Software Development (GuangDong) Limited***