Guest Service Jobs in China

DescriptionPOSITION SUMMARYRespond promptly to requests from guests and other departments. Fill cart with supplies and transport cart to assigned area. Enter guest rooms following procedures for gaining access and ensuring vacancy before entering. Replace guest amenities and supplies in rooms. Repla...

DescriptionPOSITION SUMMARYEnsure staff is working together as a team to ensure optimum service and that guest needs are met. Inspect grooming and attire of staff and rectify any deficiencies. Complete opening and closing duties including setting up necessary supplies and tools cleaning all equipmen...

Shang - La Qinhuangdao秦皇岛香格里拉We are currently looking for aDuty Manager:As aDuty Manager We rely on you to:To have complete knowledge of the operational systems at Front Office Service Centre and any other related systems.To have complete knowledge of Shangri-La standard operating policies an...

DescriptionPOSITION SUMMARYProcess all guest check-ins verifying guest identity form of payment assigning room and activating/issuing room key. Set up accurate accounts for each guest according to their requirements. Enter Marriott Rewards information. Ensure rates match market codes document except...

DescriptionPOSITION SUMMARYProcess all guest check-ins verifying guest identity form of payment assigning room and activating/issuing room key. Set up accurate accounts for each guest according to their requirements. Enter Marriott Rewards information. Ensure rates match market codes document except...

DescriptionJOB SUMMARYAssists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front office areas include Bell/Door Staff Switchboard and Guest Services/Front Desk. Position directs and works with managers and employees to carry out procedures...

DescriptionJOB SUMMARYAssists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front office areas include Bell/Door Staff Switchboard and Guest Services/Front Desk. Position directs and works with managers and employees to carry out procedures...

DescriptionJOB SUMMARYAccountable for overall success of the daily kitchen operations. Exhibits culinary talents by personally performing tasks while leading the staff and managing all food related functions. Works to continually improve guest and employee satisfaction while maximizing the financial...

DescriptionJOB SUMMARYPosition responsible for all the food and beverage operations which includes all culinary restaurant beverage and room service operations. Oversees guest and employee satisfaction maintaining standards and meeting or exceeding financial goals. Demonstrates knowledge and profici...

DescriptionJOB SUMMARYPosition responsible for all the food and beverage operations which includes all culinary restaurant beverage and room service operations. Oversees guest and employee satisfaction maintaining standards and meeting or exceeding financial goals. Demonstrates knowledge and profici...

DescriptionPOSITION SUMMARYComplete closing duties including storing all reusable goods breaking down goods cleaning all equipment and areas returning equipment to proper locations locking refrigerators restocking items turning off lights locking doors and completing daily cleaning checklist. Set up...

DescriptionPOSITION SUMMARYComplete inventory of uniforms and linens. Conduct monthly inventory of laundry supplies. Report faulty equipment maintenance needs and safety hazards to manager/supervisor. Train employees on all laundry procedures including safety procedures and equipment operation. Veri...

DescriptionPOSITION SUMMARYOur jobs arent just about giving guests a smooth check-in and check-out. Instead we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay....

DescriptionPOSITION SUMMARYOperate and monitor washing dry cleaning and drying machinery including adding chemicals and cleaning lint traps. Identify stained or damaged items and determine status for repair spot treatment rewash or discard. Inspect cleanliness of articles removed from the washer dry...

DescriptionPOSITION SUMMARYOur jobs arent just about putting food on the table that our guests will enjoy until they ask for their bill. Instead we want to build an experience that is memorable and unique with food and drinks on the side. Our Guest Service Experts take the initiative and deliver a...

DescriptionPOSITION SUMMARYOur jobs arent just about putting food on the table that our guests will enjoy until they ask for their bill. Instead we want to build an experience that is memorable and unique with food and drinks on the side. Our Guest Service Experts take the initiative and deliver a...

DescriptionPOSITION SUMMARYOur jobs arent just about putting food on the table that our guests will enjoy until they ask for their bill. Instead we want to build an experience that is memorable and unique with food and drinks on the side. Our Guest Service Experts take the initiative and deliver a...

DescriptionJOB SUMMARYResponsible for the daily shift operations of Housekeeping Recreation/Health Club and if applicable Laundry. Directs and works with employees to ensure property guestrooms public space and employee areas are clean and well maintained. Completes inspections and holds people acco...

DescriptionJOB SUMMARYExhibits culinary talents in Chinese cuisine by personally performing tasks while leading the staff and managing all food related functions. Works to continually improve guest and employee satisfaction while maximizing the financial performance in all areas of responsibility. S...

DescriptionPOSITION SUMMARYProcess all guest check-ins verifying guest identity form of payment assigning room and activating/issuing room key. Set up accurate accounts for each guest according to their requirements. Enter Marriott Rewards information. Ensure rates match market codes document except...