Guest Service Jobs in China

DescriptionPOSITION SUMMARYRun sold room reports verify room status determine discrepant rooms prioritize room cleaning and update status of departing guest rooms. Assist Housekeeping management in managing daily activities. Act as a liaison to coordinate the efforts of Housekeeping Engineering Fron...

DescriptionPOSITION SUMMARYRespond to guest requests for special arrangements or services (e.g. transportation reservations dry cleaning) by making arrangements or identifying appropriate providers. Respond to special requests from guests with unique needs and follow up to ensure satisfaction. Gathe...

DescriptionPOSITION SUMMARYOur jobs arent just about giving guests a clean room and a freshly made bed. Instead we want to build an experience that is memorable and unique. Our Guest Environment Experts are skilled in a wide range of housekeeping functions with responsibility for maintaining the app...

DescriptionPOSITION SUMMARYRespond promptly to requests from guests and other departments. Identify and report preventative or other maintenance issues in public areas or guest rooms. Post caution signs. Contact other departments directly for urgent repairs. Deliver guest requests and set up furnitu...

DescriptionPOSITION SUMMARYAnswer record and process all guest calls requests questions or concerns. Contact appropriate individual or department to resolve guest call request or problem. Follow up and ensure that any outstanding requests are resolved. Advise guest of any messages received. Verify a...

DescriptionPOSITION SUMMARYAnswer phone calls and record messages. Create and maintain filing systems. File and maintain applicant interview documentation and records. File track and process employment applications. Create and type office correspondence using a computer. Audit and coordinate distrib...

DescriptionPOSITION SUMMARYAnswer phone calls and record messages. Create and maintain filing systems. File and maintain applicant interview documentation and records. File track and process employment applications. Create and type office correspondence using a computer. Audit and coordinate distrib...

DescriptionPOSITION SUMMARYPrint and organize various necessary documents summarize relevant information and distribute information to appropriate employees. Maintain up-to-date knowledge of company safety programs within assigned area of responsibility (e.g. food retail) as well as all local state...

EOE/AA/Disabled/VeteransWith thousands of hotels in over 100 countries and territories Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience we offer the millions oftravellerswho stay with us every year a welcome they will never addit...

DescriptionJOB SUMMARYResponsible for the daily shift operations of Housekeeping Recreation/Health Club and if applicable Laundry. Directs and works with employees to ensure property guestrooms public space and employee areas are clean and well maintained. Completes inspections and holds people acco...

DescriptionJOB SUMMARYAssists department head in managing budget capital expenditures preventative maintenance and energy conservation. Accountable for maintaining the building and grounds with particular attention towards safety security and asset protection. Assigns tracks and follows up on status...

DescriptionJOB SUMMARYSupervises daily Food and Beverage (F&B) shift operation and monitors compliance with all F&B policies standards and procedures. Manages day-to-day operations verifying that the quality standards and meeting the expectations of the customers on a daily basis. Maintains the oper...

DescriptionJOB SUMMARYFunctions as the strategic business leader of the propertys food and beverage/culinary operation including Restaurants/Bars Room Service and Banquets/Catering where applicable. Position oversees the development and implementation of departmental strategies and ensures implement...

DescriptionJOB SUMMARYFunctions as the strategic business leader of the propertys food and beverage/culinary operation including Restaurants/Bars Room Service and Banquets/Catering where applicable. Position oversees the development and implementation of departmental strategies and ensures implement...

DescriptionPOSITION SUMMARYProcess all guest check-ins by confirming reservations assigning room and issuing and activating room key. Process all payment types such as room charges cash checks debit or credit. Process all check-outs including resolving any late and disputed charges. Answer record an...

Shangri-La Nanshan Shenzhen深圳南山香格里拉Adjacent to the RAIL IN shopping mall Shangri-La Nanshan Shenzhen is situated at the heart of the Guangdong-Hong Kong-Macao Greater Bay Area a prime location within the Huiyun Center of Shenzhen Bay Super Headquarters Base. Located at the junction of with t...

DescriptionJOB SUMMARYAssists in leading the propertys food and beverage/culinary operation including Restaurants/Bars Room Service and Banquets/Catering where applicable. Position oversees the development and implementation of departmental strategies and ensures implementation of the brand service...

DescriptionJOB SUMMARYFunctions as the strategic business leader of the propertys food and beverage/culinary operation including Restaurants/Bars Room Service and Banquets/Catering where applicable. Position oversees the development and implementation of departmental strategies and ensures implement...