Service Design Analyst Jobs in Toronto

Senior Experience Strategist (Service Design & AI Transformation)High-impact strategic mandate in the insurance industry driving AI-powered transformation across retail investments and institutional channels. Hybrid Toronto role focused on service design workflow innovation AI opportunity identifica...

Were building a relationship-oriented bank for the modern world. We need talented passionate professionals who are dedicated to doing whats right for our clients.At CIBC we embrace your strengths and your ambitions so you are empowered at work. Our team members have what they need to make a meaningf...

Bring us your passion for digital or data analytics and well put you to work on exciting initiatives that answer the challenge: How can we do that better Working with a dedicated team of energetic forward-thinking innovators youll stretch your imagination and sharpen your skills on the leading-edge...

Work Mode: Hybrid 3 Days OnsiteKey Responsibilities: Requirement Gathering and Analysis - Act as a liaison between business stakeholders and technical teams to gather document and validate requirements for ServiceNow (ITSM ITOM modules) Collaborate with stakeholders to gather and analyze business r...

Job DescriptionWho We Are Horizon Mediafounded in 1989 by BillKoenigsberg is recognized as one of the most innovative marketing and advertising firms. We are headquartered in New York City with offices in Los Angeles Toronto and Edmonton. A leader in driving business solutions for marketers Horizon...

Job Title: ServiceNow Business System Analyst (SNOW BSA)Role DescriptionAct as a ServiceNow Business System Analyst supporting ITSM initiatives across regional and global teams.Establish and maintain a professional working relationship with managers senior managers business users and IT stakeholders...

We are seeking a Senior Service Designer to support service innovation program review and digital transformation initiatives. You will work within cross-functional teams using human-centred design agile practices and modern digital methods to design and improve end-to-end government services.TasksLe...

We are seeking a Senior Service Designer to support large-scale service innovation program review and digital transformation initiatives within a public-sectorfocused digital delivery environment. The role involves working closely with cross-functional teams to design and improve end-to-end services...

Are you ready to elevate digital experiences and make decisions easier and lives better for Canadians As part of the CX Service Design and Transformation Team and the larger CX Canada Team you will play an essential role in improving customer experiences for Manulife Canada businesses (Bank or Indiv...

Are you ready to elevate digital experiences and lead a service design and research squad in shaping exceptional user experiences Reporting to the VP CX Transformation and Service Design this role combines strong CX/design leadership with hands-on enablement ensuring quality research and service des...

Were building a relationship-oriented bank for the modern world. We need talented passionate professionals who are dedicated to doing whats right for our clients.At CIBC we embrace your strengths and your ambitions so you are empowered at work. Our team members have what they need to make a meaningf...

Position Description:This role is hybrid and requires you to be at our downtown Toronto office at a minimum 1 days per week - subject to change at any time.Primary Focus: Process and service client investment requests while ensuring compliance and accuracy.Your future duties and responsibilities:Ana...