Service Agreement (SLA) Jobs in Canada

About the roleThe Customer Executive (CE) is responsible for ensuring proper delivery of all products and services is completed to customer specifications and meets the contractual service level agreement (SLA) for their assigned customers. The CE communicates regularly with customer project and imp...

Role: IT helpdesk Location: Moncton NB Contract Troubleshooting issues on windows platforms Managing help desk and ticketing systems Coordinating with the service desk to identify and mitigate root cause issues pertaining to the IT infrastructure and systems Implementing proactive...

Role: IT helpdesk Location: Moncton NB Contract Troubleshooting issues on windows platforms Managing help desk and ticketing systems Coordinating with the service desk to identify and mitigate root cause issues pertaining to the IT infrastructure and systems Implementing proactive...

Mail Services Operations ManagerBe at the center of mailroom and digital mail operations ensuring seamless service delivery while driving improvements monitoring performance and supporting key operational objectives. This position offers a varied workload cross-functional collaboration and involveme...

Application Deadline:06/04/2026Address:33 Dundas Street WestJob Family Group:ProcurementDevelops promotes maintains and manages an assigned business/group vendor management program for the management of partnerships with suppliers/service providers that improve productivity service delivery and qual...

Deliverables: The Resource will act as subject matter experts on a variety of Mainframe performance and capacity analysis and reporting activities such as:Enabling and supporting the day to day operations of the Government of Ontarios Mainframe performance and capacity disciplines to maintain KTLO a...

RQ11128 - Sr. Technology Architect 11-month contract (207 business days) - possible extension ONSITE 5 days - Toronto Must Have: Demonstrated a minimum of 10 years experience in Mainframe Performance/Capacity Management roles.Experience with interactive capacity management tools including MICS RMF...

How will you CONTRIBUTE and GROWAt Air Liquide we are committed to building a diverse and inclusive workplace that embraces the diversity of our employees our customers patients community stakeholders and cultures across the world.Air Liquide is Hiring for an Customer Experience Representative in Bu...

Who We Are:Every transaction matters. Every Canadian matters. At Interac we protect both driving trust security and inclusion so our digital economy thrives. Founded in 1984 Interac connects Canadians through secure digital payments advanced identity verification and industry-leading fraud protecti...

Company SummaryCome work for a company thats committed to the success of each and every employee. A place where innovators and collaborators come together and build on each others talents. Where diversity is welcomed and celebrated.FCT provides industry-leading title insurance default solutions and...

Job Description SummaryAs the Senior Salesforce Administrator you will be instrumental in the strategic configuration maintenance and optimization of the Salesforce platform. This role involves close collaboration with the Salesforce team and other departments to translate complex business requireme...

Job DescriptionYou will be working on a 100% remote working schedule as part of Fidelitys dynamic working arrangement.Current work authorization for Canada is required for all openings.Who We AreAt Fidelity weve been helping Canadian investors build better financial futures for over 35 years. We off...

At ABB we help industries run leaner and cleanerand every person here makes that happen. Youll be empowered to lead supported to grow and proud of the impact we create together. Join us and help run what runs the world.This position reports to:Country Service ManagerYour role and responsibilities In...

Deliverables: The Resources will act as a subject matter experts on a variety of Mainframe software maintenance and Mainframe hardware installation and migration activities such as:Enabling and supporting the day to day operations of the Government of Ontarios Mainframe software support to maintain...

Deliverables: The Resource will act as subject matter experts on a variety of Mainframe performance and capacity analysis and reporting activities such as:Enabling and supporting the day to day operations of the Government of Ontarios Mainframe performance and capacity disciplines to maintain KTLO a...

About the roleThe Customer Executive (CE) is responsible for ensuring proper delivery of all products and services is completed to customer specifications and meets the contractual service level agreement (SLA) for their assigned customers. The CE communicates regularly with customer project and imp...