Facilities Coordinator
Job Summary
JLL empowers you to shape a brighter way.
Our people at JLL are shaping the future of real estate for a better world by combining world class services advisory and technology for our clients. We are committed to hiring the best most talented peopleand empowering them tothrive grow meaningful careers and to find a place where they belong. Whether youve got deep experience in commercial real estate skilled trades or technology or youre looking to apply your relevant experience to a new industry join our team as we help shape a brighter way forward.
The Facilities Coordinator plays a vital role in delivering exceptional workplace experiences by supporting the Facility Manager with day-to-day operational activities across maintenance vendor oversight occupancy services and client relationship management. This position is the frontline ambassador of JLLs commitment to operational excellence ensuring that facilities are safe efficient and seamlessly maintained to support our clients business objectives. Youll proactively coordinate repairs manage work orders conduct site inspections and maintain strong relationships with vendors and service providersall while fostering a culture of teamwork performance excellence and customer service. If you thrive in a dynamic client-focused environment and enjoy solving problems while keeping operations running smoothly this role offers an exciting opportunity to make a tangible impact every day.
- Conduct daily site walkthroughsto ensure the office environment is clean organized and compliant with safety and operational standards identifying and addressing issues proactively.
- Respond to and manage work ordersin a timely manner ensuring KPI compliance excellent customer service and timely resolution with minimal disruption to occupants.
- Schedule coordinate and track repairs maintenance and minor works projectsto completion providing clear direction to vendors contractors and facilities staff to ensure quality execution.
- Oversee vendor relationships and procurement activities including coordinating specialized services managing performance expectations and ensuring adherence to contract requirements and budget parameters.
- Support event coordination and meeting/conference facility management ensuring seamless execution of client events with proper setup equipment maintenance and logistics support.
- Conduct site inspections and safety assessmentsto ensure all building procedures performance measures and occupational health and safety (OHS) requirements are maintained acting as an active participant in the Joint Health and Safety Committee (JHSC).
- Maintain accurate documentation and recordsfor work orders maintenance activities vendor agreements and operational reports updating systems regularly to ensure data integrity and audit readiness.
- High school diploma or equivalentfrom an accredited institution.
- Two or more years of experience in an administrative support rolewithin a professional office environment facilities management property management hospitality or related field.
- Intermediate proficiency in Microsoft Office Suite(Word Excel Outlook PowerPoint) and ability to learn and utilize CMMS (Computerized Maintenance Management Systems) and other facilities management software platforms.
- Excellent written and spoken communication skills with the ability to interact professionally with clients vendors contractors and internal teams across all levels of the organization.
- Strong customer service orientation and problem-solving abilities with a proven track record of responding to requests efficiently and resolving issues with a solutions-focused mindset.
- Ability to work independently with minimal supervision managing multiple priorities simultaneously while remaining flexible and adaptable in a fast-paced dynamic environment.
- Self-motivated team-oriented and energetic approachwith exceptional soft skills initiative and a commitment to delivering operational excellence in a corporate setting.
- Knowledge of local occupational health and safety (OHS) requirements including experience supporting Joint Health and Safety Committee (JHSC) activities or EHS (Environment Health & Safety) liaison responsibilities.
- Basic technical understanding of building systems including computer room air-conditioning (CRAC) chiller systems fire protection systems and mechanical/electrical (M&E) infrastructure.
- Experience with vendor management for specialized facilities servicessuch as HVAC maintenance janitorial services pest control or equipment calibration.
- Familiarity with CMMS platforms(e.g. Corrigo IBM Maximo ServiceNow) or other work order management and asset tracking systems.
- Prior experience supporting landlord relations office supplies management or reception/guest servicesin a corporate or commercial real estate environment.
- Exposure to contract compliance KPI reporting and service level agreement (SLA) managementin a client-facing facilities or property management role.
- Event coordination and meeting services experience including setup logistics and stakeholder communication for conferences meetings or corporate events.
Onsite (specific location to be confirmed based on client site assignment)
Standard business hours (MondayFriday 8:00 AM 5:00 PM); occasional flexibility required for urgent facility issues or event support.
Estimated compensation for this position:
This range represents the estimated base salary and actual compensation may differ. Final base salary is determined by various considerations including but not limited to candidate qualifications location market conditions and internal considerations. Some roles and employees may be eligible for discretionary bonuses benefits or other compensation.
Location:
On-site Kanata ON Ottawa ONOpening Type:
New RoleIf this job description resonates with you we encourage you to apply even if you dont meet all of the requirements. Were interested in getting to know you and what you bring to the table!
At JLL we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities we analyze your application for relevant skills experiences and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role yourepursuing.
JLL Privacy Notice
Jones Lang LaSalle (JLL) together with its subsidiaries and affiliates is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLLs recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.
For more information about how JLL processes your personal data please view our Candidate Privacy Statement.
For additional details please see our career site pages for each country.
Jones Lang LaSalle (JLL) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process including the online application and/or overall selection process you may email us at . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.
Required Experience:
IC
About Company
Provides business consulting; investment banking services including corporate finance and investment advisory on mergers and acquisitions; asset management services including fund, portfolio and wealth management; real estate property management and brokerage services.