Workplace Ambassador

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Hours:

Line of Business:

Pay Details:

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidates skills and experience job-related knowledge geographic location and other specific business and organizational needs.

As a candidate you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

The Enterprise Real Estate Workplace Ambassador is the heartbeat of our office experience a visible mobile individual who makes every floor feel welcomingengaging and desk job;itsa moving people-focused role that enhancesthe your day in motion: keeping shared spaces polished helping colleagues find what they need and sparking little moments of colleague engagement.

What Youll Do

Elevate Shared Spaces

• Bring our spaces to life by keeping cafés coffee stops inclusive spaces and meeting rooms guest-ready throughout the day
• Own café and coffee operations managing inventory restocking supplies and ensuring everything runs seamlessly behind the scenes
• Maintain a polished welcoming environment by keeping spaces clean organized and consistently stocked
• Ensure meeting rooms are always ready to go with timely setups resets and proactive floor walkthroughs
• Spot and solve issues before theyre noticed conducting regular floor checks and coordinating cleaning maintenance or repairs as needed

Support the Workplace Experience

• Be a go-to on-the-floor resource for colleaguesoffering real-time support guidance and problem-solving
• Help colleagues navigate the space with ease from finding workstations to understanding seating zones and hubs
• Partner with teams across the business to support day-to-day workplace needs
• Create a welcoming approachable presence that makes colleagues feel supported and taken care of

Drive Colleague Engagement

• Help bring workplace moments to lifesupporting in-office programming enterprise events and surprise-and-delight experiences
• Assist with event execution including setup catering coordination and on-the-day support
• Ensure spaces are thoughtfully prepared before during and after events to deliver a seamless experience
• Act as a porter moving flexible furniture in shared spaces and setting up rooms to layout specifications.

Keep Operations Running Smoothly

• Welcome visitors and provide friendly wayfinding and support
• Submit coordinate and track facility and technology service requests
• Optional: step into additional roles such as Fire Warden or First Aid Representative (training provided)

Job Requirements:

What the Role Requires

• Stay active and visible across multiple floors this is a hands-on on-the-ground role
• Comfort being on your feet for extended periods throughout the day
• Ability to lift and move supplies (up to 50 lbs) as needed

What You Bring

• Post-secondary education or equivalent experience in office administration hospitality workplace services or similar
• Strong organizational skills with the ability to juggle priorities in a fast-paced environment
• A hospitality mindset youre proactive adaptable and service-driven
• Excellent communication and people skills; youre confident engaging with a wide range of colleagues
• Comfort working in a high-visibility dynamic corporate setting
• Tech savvy with proficiency in Microsoft Office (Word Excel PowerPoint)

Who We Are:

TD is one of the worlds leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day we strive to make every interaction product and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada the United States and around the world. More than 95000 TD colleagues bring their skills talent and creativity to foster deeper relationships ensure disciplined execution and build a simpler faster banking experience. TD is deeply committed to being a leader in client experience that is why we believe that all colleagues no matter where they work are client facing. Together we are reimagining what banking can be for our clients colleagues and communities.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial physical and mental well-being goals. Total Rewards at TD includes a base salary variable compensation and several other key plans such as health and well-being benefits savings and retirement programs paid time off banking benefits and discounts career development and reward and recognition programs. Learn more

Additional Information:
Were delighted that youre considering building a career with TD. Through regular development conversations training programs and a competitive benefits plan were committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations requirements.

Colleague Development

If youre interested in a specific career path or are looking to build certain skills we want to help you succeed. Youll have regular career development and performance conversations with your manager as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If youre passionate about helping clients and building deep lasting relationships TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

Were committed to your success and foster a respectful workplace where diverse perspectives are valued everyone has fair opportunities to grow and you can unlock your full potential to achieve your career goals. Here at TD we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that youve got everything you need to succeed in your new role.

Interview Process
Well reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if youd like accommodations (including accessible meeting rooms captioning for virtual interviews etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):