Warehouse Supervisor

Located near Derry Rd. & Airport Rd.

Availability: Full-time on-site

Why Join Us

Felix Pharmacy is proud to be a fully Canadian-owned and operated mail-order pharmacy located in Mississauga Ontario. Our model is built around a strong focus on delivering safe efficient and patient-centred care.

Heres what makes us different:

• Local roots national impact - youll be a part of a team thats helping patients across Canada while staying grounded in a close-knit Mississauga-based operation.

• Focused work environment - Our mail-order model is designed for accuracy and efficiency allowing you to focus on patient care in a calm well-structured environment.

• People-first workplace - We prioritize teamwork open communication and a shared commitment to doing great work.

• Predictable steady schedule - Enjoy a consistent work routine with scheduled shifts set in advance

• Employee benefits We support your well-being with a comprehensive benefits package including health dental and other coverage options.

About the Role

This role is ideal for a hands-on operations leader who thrives in a fast-paced fulfillment environment and enjoys building strong reliable processes and teams. As Warehouse Supervisor you will own day-to-day warehouse operations people processes inventory and compliance while ensuring accuracy efficiency and quality across all workflows. If youve led teams in a high-volume fulfillment or distribution centre and want to bring that operational rigour to a growing healthcare company where your decisions carry real weight this role is built for you.

What Youll Do

• You will collaborate closely with pharmacy operations shipping and leadership teams to maintain high-quality standards and support the growth of our mail-order pharmacy operations.

• Own daily warehouse operations end to end receiving picking packing shipping and inventory control.

• Lead coach train and schedule warehouse staff to drive productivity accuracy and engagement supporting hiring and development as the team grows.

• Set and monitor performance metrics (throughput accuracy on-time fulfillment) and continuously improve workflows and SOPs against them.

• Maintain accurate inventory through cycle counts reconciliations and system controls.

• Forecast and order shipping supplies ensuring cold chain materials including frozen gel packs and insulated packaging are prepped and ready ahead of daily shipping needs.

• Ensure compliance with Health Canada requirements and internal quality standards while championing a clean safe organized warehouse.

• Manage vendor relationships and delivery timelines for warehousing shipping and supply partners identifying efficiency and cost-saving opportunities.

• Safely operate warehouse equipment including a powered stacker and ensure team members are trained on safe use.

• This is an active hands-on leadership role. Expect regular time on the floor lifting moving packages sorting shipments handling inventory with continuous physical activity and time on your feet.

Experience & Qualifications

• 35 years of warehouse or fulfillment leadership Area Manager Shift Manager Operations Supervisor or equivalent in a high-volume fulfillment centre (e.g. Amazon or similar e-commerce/3PL operations) strongly preferred.

• Proven success leading teams of associates in a metrics-driven or regulated environment.

• Strong working knowledge of inventory management systems and warehouse technology (WMS scanners cycle counts).

• Track record of process improvement building SOPs raising accuracy or driving throughput gains.

Preferred Qualifications

• Supply forecasting or materials planning experience in a fulfillment setting.

• Experience operating powered material handling equipment (stacker pallet jack) certification an asset; training provided.

• Cold chain handling controlled substances or healthcare/pharmacy compliance experience.

Skills & Attributes

• Proactive solutions-oriented leader who is comfortable being on the floor with the team.

• Detail-driven with a strong focus on accuracy and quality.

• Excellent organizational problem-solving and communication skills.

• Comfortable balancing structure with flexibility in a growing organization.

What we offer/ Benefits

• Comprehensive benefit package

• Casual dress

• Company events

• On-site parking

Open vacancy: This posting is for an existing vacancy at the company.

Our commitment to an inclusive team culture means embracing diversity and offering equitable access to opportunities and resources for people who might otherwise be excluded. During our recruitment process we provide accommodations at any stage. Candidates can communicate their accommodation needs to the hiring manager directly or by emailing

Use of Artificial Intelligence (AI) in Hiring Process

Felix Health may use AI-driven tools to screen and assess applications for this position. These tools may perform an initial review sort and/or score job applications based on the minimum qualifications and other job-related criteria as outlined in this posting. All final decisions regarding hiring will be made by the hiring manager.

Required Experience:

Manager