Vendor Manager

The Vendor Manager is responsible for the governance performance management and optimization of strategic vendors across the business. The role ensures that vendors deliver against agreed service levels operate in compliance with contractual and regulatory requirements and support Maersks strategic objectives.

This position treats contracts as active business assets and provides structured oversight across the vendor lifecycle from business need evaluation and onboarding through performance monitoring optimization and offboarding.

The Vendor Manager supports data driven decision making risk management and vendor consolidation by providing enterprise level insights and ensuring consistent vendor management practices across regions.

Key Responsibilities

Vendor Lifecycle Management

• Support evaluation of business needs where vendor solutions are considered

• Participate in vendor due diligence and contract review in partnership with Procurement and relevant stakeholders

• Lead vendor onboarding to ensure vendors are set up to operate effectively within Maersk frameworks

• Ensure vendors are offboarded responsibly safeguarding business continuity and data integrity

Governance andPerformanceManagement

• Establish and maintain structured governance for assigned vendors including SLAs compliance and reporting

• Monitor vendor performance and risks at an enterprise level

• Conduct regular performance reviews with key vendors and drive follow up actions

• Ensure vendor performance and risk topics are discussed in the appropriate governance forums

Data Reporting and Optimization

• Ensure global vendor data is accessible accurate and usable for decision making

• Drive standardized reporting on vendor performance cost and risk

• Identify and pursue improvement opportunities related to performance cost effectiveness and operating efficiency

• Support inclusion of vendor metrics in functional scorecards and leadership reporting

Vendor Landscape and Consolidation

• Maintain an overview of the global and regional vendor landscape

• Identify fragmentation duplication and misalignment across vendors and regions

• Support initiatives to consolidate vendors where scale performance or cost benefits exist

• Contribute to sourcing strategies business cases and RFP processes as required

Stakeholder and Relationship Management

• Build and maintain strong relationships with strategic vendors

• Advise internal forums on vendor performance risks and opportunities

• Partner with Procurement and functional teams on vendor related initiatives

• Ensure vendors are appropriately represented within stakeholder and governance models

Risk and Compliance

• Monitor vendor related risks in a complex operating environment with many touchpoints

• Ensure vendors operate in line with contractual obligations and compliance requirements

• Escalate material risks or performance concerns in a timely manner

Experience and Qualifications

• Bachelors degree or equivalent experience

• Experience in vendor management supplier governance or enterprise service management

• Strong understanding of contract governance SLAs and performance management

• Experience working with reporting data analysis and performance metrics

• Experience operating in a regional or global organization

Skills and Competencies

• Strong analytical and data driven mindset

• Clear ownership and accountability

• Ability to manage complex stakeholder environments

• Strong relationship management skills

• Structured process oriented approach

• Clear and concise communication suitable for leadership forums

Success Measures

• Vendors operate in line with SLAs compliance requirements and business expectations

• Improved transparency of vendor performance and risks

• Reduced fragmentation and increased consolidation across the vendor landscape

• Measurable improvements in vendor efficiency performance or cost effectiveness

• Consistent application of vendor management frameworks across regions