UX Design Director

Reports to

The User Experience Design Director will report to the Head of UX & Product.

Location

This position will report to our Calgary office but we are open to being remote across Canada.

Job overview

At Evans Hunt we aim to create powerful positive experiences that combine strategy creativity and technology. As a UX Design Director you are our player-coach: you deliver exceptional work while representing all UX & Product disciplines at the account level. You build relationships with clients and across internal departments drive cross-functional process and efficiency and identify growth opportunities all while elevating the craft and developing the people around you.

Who were looking for

Your 10 years of UX and product design experience have made you a leader in craft and discipline. You think in terms of long-term impact on process culture and results and you know how to turn a human-centred lens into meaningful digital experiences and business growth. You believe in a collaborative multidisciplinary approach and know that diverse perspectives lead to stronger work.

If the person below sounds like you you should definitely apply.

• You have a deep understanding of the iterative user experience design process. You know how to define and evolve processes for a team. You think ahead to see how solutions will function for disparate audiences and environments.
• Youre proficient with typical software like Figma Miro JIRA and Notion for workshopping designing and prototyping. Bonus marks if youre using AI for ideation and prototyping. You also understand and have experience with agile work processes.
• Youre a program lead. You work across departments to improve cross-functional teamwork raise the quality of our deliverables and identify growth opportunities within an account.
• Youre a people leader. You manage and grow a team of one to three UX designers and researchers focused on performance mentorship and career pathing. You hold regular one-on-ones and are comfortable collecting relaying and acting on performance feedback.
• You communicate design decisions and user insights clearly and persuasively to cross-functional teams leadership and clients. You adapt your communication style to suit technical and non-technical audiences.
• Youre accountable to the numbers. You provide estimates and take responsibility for the design team delivering within the project scope and budget.
• Youre flexible. You know when to hold your ground and when to adapt your approach or recommendations. You win the hearts and minds of clients by helping them ask the right questions probing when necessary and developing tailored strategies.

A day in the life

Working at an agency youll have the opportunity to work simultaneously with various clients across a range of industries. One day you might be shaping account strategy for a client site with over 50 million unique monthly visitors. Another day you might be coaching a designer through a client presentation while scoping a growth opportunity within the same account. No two days are the same.

That said here are a few activities that will likely take up most of your time:

• Represent the UX & Product practice at the account and project level building relationships with clients and across internal departments.
• Own the UX & Product point of view on project planning account strategy and growth working directly with clients and project leads.
• Manage a team of one to three UX designers and researchers conducting regular one-on-ones offering feedback mentorship and career pathing.
• Improve cross-functional processes teamwork and the quality of our deliverables.
• Provide estimates and ensure the design team delivers within them.
• Define process mentor others and push the practice forward with new ideas techniques and technologies.

Whats in it for you

Evans Hunt is a full-service digital agency focused on the integration of strategy creative and technology. Our experienced team of 90 employees delivers fully integrated marketing solutions for top national and international organizations. Were a fun place that does good work. Heres what were offering:

• Salary range: $130-140K (subject to experience level).
• Benefits: Youll be on our plan and will receive extended health and dental benefits a health spending account and GRSP matching.
• Culture & lifestyle: Were an agency and we work hard but life is also for living. We strive to provide a respectful and inclusive workplace that welcomes everyone. Were also not much for micromanagingyoull have a lot of flexibility to deliver great work in ways that make sense to you.
• Office availability: Our Calgary office is an amenity not a mandate. Its there for you whenever youd like.
• Stuff: A laptop and a phone allowance will be provided.

What well ask

There are a couple of things well ask for as part of the hiring process:

• Cover letter: Tell us a little about yourself and your fit for the job (its true that companies dont look at applications that dont include cover letters).
• Portfolio/case study presentation: If you make it to the interview stage well request that you present your portfolio and/or applicable case studies.

Diversity Equity and Inclusion

Evans Hunt embraces and encourages the differences and characteristics that make our employees unique. The rich perspectives that result from diversity promote innovation and business success and make us more creative flexible productive and competitive. These differences are an important part of our culture reputation and achievements. At Evans Hunt diversity is a fact; equity and inclusion are choices we make as individuals and leaders.

Required Experience:

Director