User Experience Designer

Were seeking a User Experience Designer to join our team and support the development of AI capabilities and AI-powered applications for internal teams like finance risk and this role youll design intuitive efficient experiences that enable internal teams to work smarter and faster while helping embed AI thoughtfully and responsibly throughout our workflows.

This is a hands-on role for a designer who enjoys problem-solving in complex and specialized environments and is excited to advocate for and apply AI throughout the UX design process.

Position Responsibilities:

• Collaborate closely with internal functional teams to understand needs constraints and opportunities
• Translate requirements concepts and data insights into usable intuitive wireframes flows and prototypes using Figma
• Design end-to-end user experiences for AI-enabled internal tools workflows and applications
• Apply and adhere to the design system to ensure consistency and scalability across tools
• Clearly communicate design intent decisions and tradeoffs to stakeholders
• Use AI tools throughout the design process for exploration ideation and prototyping
• Advocate for the thoughtful use of AI in UX practice helping teams understand where and how it can add value

Required Qualifications:

• 3 - 5 years of professional UX design experience
• Strong portfolio demonstrating UX problem-solving interaction design and workflow design
• Proficiency in Figma for wireframing prototyping and collaboration

Preferred Qualifications:

• Ability to think critically about AI-driven experiences including usability trust and clarity
• Curiosity and enthusiasm for AI-enabled products and workflows
• Experience working within a design system and applying established UI patterns
• Excellent communication skills and the ability to explain design decisions
• Experience designing for internal tools enterprise systems or complex user workflows
• Practical experience using AI tools to enhance the design process

When you join our team:

• Well empower you to learn and grow the career you want.
• Well recognize and support you in a flexible environment where well-being and inclusion are more than just words.
• As part of our global team well support you in shaping the future you want to see.

#LI-Hybrid

The role being advertised is an existing vacancy.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider helping people make their decisions easier and lives better. To learn more about us visit is an Equal Opportunity Employer

At Manulife/John Hancock we embrace our diversity. We strive to attract develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment retention advancement and compensation and we administer all of our practices and programs without discrimination on the basis of race ancestry place of origin colour ethnic origin citizenship religion or religious beliefs creed sex (including pregnancy and pregnancy-related conditions) sexual orientation genetic characteristics veteran status gender identity gender expression age marital status family status disability or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process contact .

Referenced Salary Location

Salary range is expected to be between

Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance. The actual salary will vary depending on local market conditions geography and relevant job-related factors such as knowledge skills qualifications experience and education/training. If you are applying for this role outside of the primary location please contact for the salary range for your location.

Manulife offers eligible employees a wide array of customizable benefits including health dental mental health vision short- and long-term disability life and AD&D insurance coverage adoption/surrogacy and wellness benefits and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays vacation personal and sick days and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S. please contact for more information about U.S.-specific paid time off provisions.

We use data and analytics technologies such as artificial intelligence (AI) and automated processing tools to analyze and process the information you provide to us or third parties in the application process. For more information please refer to our personal information collection statement.