UKG (Kronos) Production Support Engineer

Astra North Infoteck Inc.

Job Location:

Montreal - Canada

Monthly Salary: K 10 - 10

Experience Required: 5years

Posted on: 9 days ago

Vacancies: 1 Vacancy

Job Summary

100% Remote

6 yrs experience on Kronos 8.1

Experience on production support that includes:

Experience on working under tight SLAs

Experience on Incident Resolution Life Cycle

Experience on Incident Management Tool (e.g. ServiceNow)

Excellent verbal and written communication skills to handle vast user base and other IT stakeholders from integrating applications

Ability to troubleshoot production issues in a timely manner/under the SLA timeline

Ability to prioritize and multitask to be able to handle multiple production issues in parallel

Experience on coordination with offshore resources to ensure all production issues are resolved within allowed SLA

Experience on Kronos to Dayforce Migration is preferred

Required Skills:

Sailpoint

100% Remote6 yrs experience on Kronos 8.1Experience on production support that includes: Experience on working under tight SLAs Experience on Incident Resolution Life Cycle Experience on Incident Management Tool (e.g. ServiceNow) Excellent verbal and written communication skills to handle vast user ...