Transit Customer Service Operator

Bus DriverTransportation ServicesPlease apply with a cover letter and resume Conditions: We are hiring a term full-time position of up to 40 hours per week (including shifts and weekends). Should the incumbent not return to the position the term role may become permanent. This will be offered in accordance with conditions identified in the Collective Agreement between the City of Brandon and the Amalgamated Transit Union Division successful applicant must maintain legal eligibility to work in Canada. If the successful applicant possesses a work permit it is their responsibility to ensure the permit remains : The City of Brandon requires proof of mandatory qualifications. Please ensure these documents are attached when completing your of Pay: Trainee - $22.06 per hour (2026 Rate)Permanent - $30.02 per hour (2026 Rate)Closing Date: 11:59pm on June 25 2026This competition will include an interview. PURPOSE OF POSITIONTo participate as part of a working team that operates transit vehicles to transport passengers over established routes and provides transit related customer DUTIES AND RESPONSIBILITIESTransports passengers according to prescribed schedules;Ensures passengers submit correct fare issues and accepts transfers;Assists passengers information requests including route information destination location and terminal calls;Operation of Brandon Access Transit Bus to provide additional service to clients as needed including assistance entering and exiting the Transit vehicle securing mobility device etc.; Performs all duties using safe work practices and ensuring work conditions as required by the Workplace Safety and Health Act and City of Brandon safety regulations are met and maintained;Collects passenger information and maintains and prepares records required in Transit operations; such records may include those required for statistics materials pre-trips mileage etc.;May be required to learn and perform Dispatcher duties;Maintains good public relations through tact and discretion;Reports delays mechanical problems and accidents;Works on alternate shifts as directed;Requests repairs as required;Performs other related duties as required;Works comfortably with Transit technology including electronic Farebox Ranger bus signage : This description is not intended to limit the assignment of work or be construed as a complete list of the many duties to be performed by the 12 G.E.D. C.A.E.C. or Mature Student High School certification;Must possess a valid and subsisting Class 5 Province of Manitoba Drivers License. A Class 2 Drivers License is considered an asset; however incumbents who do not possess one must have the ability and willingness to obtain it as it is a mandatory provide a driver abstract;Successful completion of a Criminal Record Check and Vulnerable Sector of two (2) years experience operating vehicles requiring a Class 2 drivers license considered an asset;Minimum of two (2) years experience providing customer service/working with the CONDITIONSThe Transit Customer Service Operator works independently and in a team in a shared and consultative manner with other employees (daily);Self motivated and quality driven to perform independent duties and facilitate team goals (daily);Necessary to work in all types of weather conditions (daily);Must be available to work varying shifts and overtime and call outs (occasionally);Responsible to the Manager of Transit contact for a complete job City of Brandon is committed to an inclusive barrier free environment and will accommodate the needs of applicants under the Accessibility for Manitobans Act (AMA) throughout all stages of the recruitment and selection process. We thank all applicants for their interest; only those advancing in the competition will be contacted. If contacted to participate in the process please advise if you require an accommodation. If you are interested in finding out more about the City of Brandon job opportunities as soon as they are posted please follow us on Facebook or X!