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Training Manager
Job Location:
Monthly Salary:
Posted:
29 September 2026 (7 days ago)
Posted:
Application Deadline:
27 December 2026
Application Deadline:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
Our client is seeking an experienced and passionate Training Manager to join their team in Woodstock Cape Town. The ideal candidate will have 35 years experience in a Training and Development/L&D role preferably within the hospitality industry with a proven track record in developing and delivering training programmes for operational staff. Experience in induction onboarding and refresher training is essential.
A recent professional profile photo is to accompany your application
EMPLOYMENT TYPE : Permanent
SECTOR : Training / Hospitality
BASIC SALARY : Market related
START DATE : A.S.A.P
REQUIREMENTS:
DUTIES:
Class Facilitation & Training:
Annual Training Planning & Tracking:
New Store Opening Training:
Company Induction Programme:
Annual Workplace Skills Plan (WSP) Submissions:
External Training Sponsorship Management:
Additional Responsibilities:
Should you not hear back from us within 10 working days please consider your application as unsuccessful. We will retain your credentials for future similar roles.
EMPLOYMENT TYPE : Permanent
SECTOR : Training / Hospitality
BASIC SALARY : Market related
START DATE : A.S.A.P
REQUIREMENTS:
- 35 years experience in a Training and Development (L&D) role.
- Experience within hotels lodges restaurants casinos resorts or luxury hospitality.
- Proven experience in developing and implementing training programmes for operational hospitality staff.
- Experience conducting induction onboarding and refresher training.
DUTIES:
Class Facilitation & Training:
- Facilitate a variety of training programmes and classes.
- Facilitate both practical in-store training and theoretical classroom-based training.
- Develop and write course materials and training content.
Annual Training Planning & Tracking:
- Develop and maintain the annual training planner.
- Plan and schedule internal and external training programmes throughout the year.
- Coordinate sponsored training initiatives.
- Accurately track all training completed across the Group by employee to support effective reporting.
- Develop and maintain franchisee training planners and brand training packs including SOPs systems and procedures.
New Store Opening Training:
- Deliver brand-specific staff training for new store openings.
- Provide management training on company systems and procedures including Kissflow Magicbox Micros and the e-learning platform.
- Deliver full-team training on audit procedures and systems.
- Coordinate support facilitators for in-store training including bar and coffee training.
- Provide overall operational training support during opening week.
Company Induction Programme:
- Conduct monthly induction programmes for new employees including an overview of the company.
- Provide systems and procedures training for newly appointed managers.
- Present the company organisational structure and reporting lines.
- Communicate career development and growth opportunities within the Group.
Annual Workplace Skills Plan (WSP) Submissions:
- Track and monitor WSP targets throughout the year.
- Ensure the annual WSP submission is completed by the end of April.
- Maintain accurate and up-to-date training records to support WSP compliance and reporting.
External Training Sponsorship Management:
- Manage and regularly update the annual external training sponsorship budget including DEG funding.
- Ensure compliance with all sponsorship contract requirements and agreed deliverables.
- Evaluate and compile reports on the effectiveness and outcomes of sponsored training.
- Provide accurate and timely reporting to sponsors in line with contractual obligations.
- Maximize available external training funding opportunities.
Additional Responsibilities:
- Perform additional duties and responsibilities as required to meet operational needs and as directed by Management.
- Monday to Friday: 08:00 17:00
Should you not hear back from us within 10 working days please consider your application as unsuccessful. We will retain your credentials for future similar roles.
Required Experience:
Manager
