Tower Operator

• Dispatch work efficiently to technicians based on skill level and shop capacity
• Monitor technician productivity and workflow throughout the day
• Ensure repair orders are prioritized and completed on schedule
• Coordinate with Service Advisors Parts Department and the Technician Team
• Manage shop loading and balance work distribution
• Candidate to be trained to become Internal Service Advisor 
• Assist in maintaining high levels of customer satisfaction through efficient operations
• Monitor turnaround times and identify workflow bottlenecks
• Support the Service Manager with daily operational needs

Qualifications :

• Pleasant organized and professional
• Experience as a Tower Operator Dispatcher or Shop Foreman preferred
• Previous dealership or automotive service experience an asset
• Strong organizational and multitasking abilities
• Ability to work under pressure in a high-volume environment
• Excellent communication and leadership skills
• Reynolds & Reynolds or dealership DMS experience is an asset
• Strong understanding of automotive service operations

Additional Information :

• This is a full time position. Schedule will be Monday - Friday or Tuesday - Saturday 8 hours/day.
• Competitive compensation package
• Health and dental benefits
• Supportive and professional team environment
• Opportunities for advancement
• Employee discounts and dealership perks

Remote Work :

No

Employment Type :

Full-time