Test Analyst – Senior

The Government of Alberta is seeking a Senior Test Analyst to support the Consumer Licensing Enquiry Online (CLEO) initiative. The resource will be responsible for UAT functional and regression testing defect management integration and data validation business readiness training development deployment readiness go-live support and post-implementation stabilization.

The successful candidate will work closely with Product Owners Business Analysts SMEs business users and technical teams to validate requirements ServiceNow stories acceptance criteria system functionality and business outcomes.

The role also emphasizes the responsible use of approved AI and Generative AI tools to improve test coverage documentation defect analysis training materials knowledge transfer and business readiness while maintaining human review and Government of Alberta privacy security accessibility governance and quality standards.

• Develop update and execute test scenarios test scripts and test cases aligned with business requirements and ServiceNow stories.
  
• Perform UAT functional enhancement regression integration end-to-end smoke and deployment validation testing.
  
• Identify document track and validate defects including severity assessment evidence root-cause analysis support and retesting.
  
• Maintain test documentation execution records traceability matrices and testing status reports.
  
• Support data migration validation data validation integration testing and business process validation.
  
• Participate in sprint and release testing defect triage deployment validation and post-deployment verification.
  
• Monitor and communicate testing risks issues dependencies constraints and blockers.
  
• Develop user guides quick reference guides job aids training presentations process documentation knowledge articles FAQs and training scenarios.
  
• Collaborate with Product Owners SMEs and business stakeholders to ensure training materials accurately reflect approved processes and system functionality.
  
• Support and facilitate training sessions user walkthroughs demonstrations and knowledge-transfer sessions.
  
• Support business readiness deployment readiness operational transition go-live and post-implementation stabilization.
  
• Identify opportunities to use approved AI/Generative AI tools for testing documentation defect analysis training and knowledge management.
  
• Review and validate all AI-generated content for accuracy completeness accessibility relevance and compliance.
  

• Bachelors degree or equivalent experience in a related field such as Information Technology.
  
• 5 years coordinating testing activities with business users Business Analysts technical teams and other stakeholders.
  
• 5 years developing end-user training materials.
  
• 5 years identifying documenting tracking and validating defects through the testing lifecycle.
  
• 5 years of software testing methodologies including UAT and related testing practices.
  
• 5 years supporting data validation integration testing and end-to-end testing.
  
• 5 years working in Agile or iterative delivery environments.
  

Certifications:

• Active Certified ScrumMaster (CSM).
  
• Agile certification.
  
• ISTQB QAI or other professional Test Management certification.
  
• Prosci Change Management certification/designation.
  
• SAFe 6 Practice Consultant certification.
  

Additional Experience:

• 5 years designing role-based training programs and learning plans.
  
• 1 year developing and delivering training materials related to data/system processes.
  
• 5 years supporting delivering and/or facilitating end-user training sessions.
  
• 5 years supporting business readiness and/or deployment readiness.
  
• 2 years supporting licensing regulatory permitting or citizen-facing applications/processes.
  
• 2 years working with ServiceNow applications workflows stories and related functionality.