Technical Service Representative Mining

1

Permanent

At Finning the worlds largest Caterpillar deal we are looking for two experienced Mining Technical Service Representatives Shovels and Drills to support our mining customers across Canada.

In this role you will serve as a trusted technical advisor for shovel and drill fleets helping customer improve equipment reliability availability and performance. Working closely with mine team you will perform equipment audits provide technical recommendations coordinate service support and ensure equipment operation and maintenance align with Caterpillar OEM standards.

If you are a seasoned Heavy Equipment Technician Millwright Engineer or mining professional who enjoys solving complex equipment challenges and building strong customer relationships wed like to hear from you.

We anticipate the starting base salary for this position will be between $115 - $125k with an addition of a short term incentive plan. Actual salary will be based on the candidates experience.

• Build strong relationships with mining customers and act as a trusted technical advisor
• Schedule and conduct customer site visits equipment inspections and technical reviews
• Assess shovel and drill machine health and provide detailed analysis and recommendations
• Prepare customer reports and communicate opportunities to improve reliability and performance
• Coordinate with Finnings Parts and Service teams to ensure required components and support are delivered on time
• Identify potential equipment issues before failures occur and recommend corrective action
• Collaborate with internal teams to ensure exceptional customer service and operational support

Qualifications:

• Journeyperson Heavy Duty Mechanic Millwright Engineer or equivalent mining equipment experience
• Minimum 5 years of customer-facing experience in mining heavy equipment or industrial operations
• Valid class 5 drivers license
• Strong knowledge of shovels and drills
• Caterpillar equipment experience is considered a strong asset
• Excellent verbal and written communication skills
• Strong organization planning and time management abilities
• Strong focus on safety quality and customer satisfaction

Important Notes:

• This position may be based out of Edmonton AB or British Columbia
• This position is on a 7x7 shift rotation

What Does Finning Offer

• 5.75% Employer paid pension plus up to 1% additional
• 6% voluntary Employee Share Purchase earns 2% Finning match
• 100% Employer paid medical benefits

At Finning we prioritize creating a diverse and inclusive environment. We are proud to be an equal opportunity employer and we actively encourage all individuals to express themselves and achieve their full potential. As a company we continuously strive to enhance our outreach to individuals of all backgrounds and identities. We do notdiscriminate against applicants based on gender identity race national and ethnic origin religion age sexual orientation marital and family status and/or mental or physical Finning is committed to collaborating with and providing reasonable accommodations /adjustments to individuals with disabilities. If you require an adjustment/accommodation at any point during the recruitment process please inform your recruiter.