Technical Integrations Manager

The Opportunity

Optiom Inc. is a specialty insurance Managing General Agency (MGA) and a wholly owned subsidiary of Aviva Canada delivering vehicle replacement protection through a national network of 330 dealerships and 900 broker offices. Were growing fast modernizing our platforms and integrating deeper into Aviva Canadas technology ecosystem. To do that right we need someone who can bring clarity to complexity.

The Technical Integrations Manager is the person who knows how our systems connect where the risks live and how to build what comes next on a foundation that will last. This role owns integration strategy systems analysis technical documentation and the reverse engineering of existing applications across all three Optiom brands sitting at the intersection of architecture delivery and technical leadership.

If youre energized by structured discovery comfortable navigating legacy environments and skilled at turning complex system behavior into actionable direction this ones worth a close look.

What Youll Own

Integration Strategy & Architecture

• Define and govern the standards patterns and documentation practices for software integrations across APIs file-based interfaces middleware and vendor-supported connections
• Evaluate integration options and contribute to roadmap planning by identifying sequencing dependencies and technical constraints
• Champion maintainable scalable solutions over short-term workarounds

Systems Analysis & Discovery

• Reverse engineer existing software workflows and business logic especially in environments with incomplete or no documentation
• Map current-state data flows dependencies and system interactions across policy administration CRM premium financing and broker/dealer portals
• Surface undocumented risks hidden dependencies and process gaps that affect future-state design

Documentation & Technical Readiness

• Produce and maintain integration documentation: interface inventories data flow maps dependency maps and current-state architecture artifacts
• Translate technical findings into actionable requirements and solution inputs for delivery teams
• Reduce reliance on tribal knowledge through disciplined documentation practices

Delivery Collaboration

• Partner with development teams internal stakeholders and external vendors to align on integration requirements responsibilities and testing approaches
• Support incident and problem analysis where integration behavior or cross-platform dependencies are contributing factors
• Provide technical leadership on integration-related priorities across the organization

What You Bring

• 5 years of direct experience in software development systems analysis technical integration solution design or application architecture
• Demonstrated experience analyzing documenting and reverse engineering software integrations and system dependencies
• Hands-on experience with APIs file-based integrations data mapping and application interoperability patterns
• Proven ability to work in environments with legacy systems incomplete documentation and cross-functional stakeholders
• Post-secondary education in Computer Science Software Engineering Information Systems or a related discipline or equivalent demonstrable experience

Bonus Points For

• Experience in insurance financial services or another regulated environment
• Background in legacy modernization platform replacement or application rationalization initiatives
• Familiarity with middleware ETL event-driven architecture or enterprise integration patterns
• Experience creating architecture diagrams process maps and system interaction models
• Experience managing vendors or coordinating cross-functional delivery participants

What We Offer

• Base salary Performance bonus
• Comprehensive benefits: medical dental vision EAP
• 3 weeks vacation to start increasing with tenure
• Hybrid work model based in Calgary flexibility with structure
• Employer-supported professional development
• Access to Aviva Canadas technology ecosystem and enterprise resources
• High-impact mandate at the centre of Optioms technology modernization not a maintenance role

Who We Are

Optiom Inc. is a specialty MGA backed by one of Canadas largest insurers Aviva Canada. We operate under three brands Optiom O2 Insurance Services and Bamboo Premium Financing and serve Canadians through a national network of dealership and broker partners. Were in an active period of organizational growth and technology transformation and the people were bringing in now will shape what we look like for years to come.

Driven by Aviva.

Required Experience:

Manager