Systems Engineer
Posted:
21 August 2026 (14 hours ago)
Application Deadline:
18 November 2026
Vacancies:
1 Vacancy
Job Summary
Pathway Group of Companies is a leading Canadian IT company offering full-spectrum technology services to businesses across Canada and the United States. Our portfolio includes managed business connectivity server colocation cloud computing telephony and outsourced IT and application management services.
If this is you; youll also have a strongwith expertise in designing deploying and optimizing M365 solutions including MS Defender Intune and Entra ID with additional responsibilities in handling Tier 2 and Tier 3 Windows support.
Responsibilities
Collaborate with clients to understand their needs provide technical guidance and assist them in implementing the solution.
Design implement and operate Microsoft Defender and Intune solutions to support endpoint protection device management and compliance across on-premises and cloud environments.
Administer Microsoft 365 services including SharePoint Online Teams OneDrive and other related workloads.
Monitor system performance troubleshoot issues optimize resource utilization and perform necessary upgrades and patches.
Collaborate with internal IT teams to plan deploy and maintain Windows-based applications services and updates.
Evaluate and select appropriate hardware software and networking technologies to meet organizational needs.
Ensure the tracking and renewal of all applicable software and system licenses.
Configure systems for compliance with SLAs using load-balancing fault-tolerance and scalable architecture where required.
Manage configuration and provisioning of Microsoft Windows operating systems both on-premises and in the cloud (Azure AWS).
Manage and administer hybrid Exchange server infrastructure.
Ensure system and data integrity through regular audits monitoring and security measures.
Implement data backup and recovery strategies to ensure business continuity.
Document system configurations procedures and troubleshooting steps for knowledge sharing and future reference.
Stay updated on emerging technologies trends and best practices related to infrastructure systems engineering.
Identify opportunities for process improvement automation and efficiency gains in infrastructure management.
Provide timely and responsive technical expertise both within and to clients which may include rotational on-call support and off-hours system maintenance.
Qualifications and Skills:
Bachelors degree in computer science Information Technology or a related field.
Proven 4 years of experience as a system administrator specifically with Microsoft technologies.
Strong knowledge and experience with Windows Server administration including Active Directory Group Policy and file/print services.
Proficiency in managing Exchange 2010/2016 Server and Exchange Online environments including mail flow mailbox management and security.
Proficiency in network administration including LAN/WAN TCP/IP routing and VPN technologies.
Experience with M365 administration including SharePoint Online Teams and OneDrive.
Experience with endpoint protection and device management using Microsoft Defender and Intune.
Strong knowledge of server hardware operating systems and virtualization technologies (e.g. VMware Hyper-V).
Familiarity with storage technologies (e.g. SAN NAS) and backup/recovery solutions.
Working knowledge of cloud computing platforms (e.g. AWS Azure).
Solid understanding of cybersecurity principles and best practices.
Strong analytical and problem-solving skills.
Excellent communication and collaboration abilities.
Ability to work independently and manage multiple priorities effectively.
MSP Tools Experience and Certifications:
How to apply
If you have the spirit drive and passion for technology-based business development we would like to hear from you. Please send us your resume with subject: System Engineer including details of qualifications and training work experience and why you feel this would be asuitable position for you at emailprotected
We thank all candidates but only those selected for an interview will be contacted. We are not accepting calls from recruitment professionals at this time.
The Pathway Group is an equal-opportunity employer and is committed to creating a diverse and inclusive environment for everyone.. We welcome applicants from all backgrounds and do not discriminate based on race color religion gender sexual orientation gender identity national origin disability age or any other status protected by Ontario Human Rights Code. If accommodation is needed please mention this in your application. All qualified candidates are encouraged to apply.
Job Type: Full-time Permanent
Work Arrangement: On-site
Other: Must have a reliable vehicle and valid driving license. Must have valid work authorization to work minimum of 37.5 hours per week in Canada and available to support after hours/ on call.
If this is you; youll also have a strongwith expertise in designing deploying and optimizing M365 solutions including MS Defender Intune and Entra ID with additional responsibilities in handling Tier 2 and Tier 3 Windows support.
Responsibilities
Collaborate with clients to understand their needs provide technical guidance and assist them in implementing the solution.
Design implement and operate Microsoft Defender and Intune solutions to support endpoint protection device management and compliance across on-premises and cloud environments.
Administer Microsoft 365 services including SharePoint Online Teams OneDrive and other related workloads.
Monitor system performance troubleshoot issues optimize resource utilization and perform necessary upgrades and patches.
Collaborate with internal IT teams to plan deploy and maintain Windows-based applications services and updates.
Evaluate and select appropriate hardware software and networking technologies to meet organizational needs.
Ensure the tracking and renewal of all applicable software and system licenses.
Configure systems for compliance with SLAs using load-balancing fault-tolerance and scalable architecture where required.
Manage configuration and provisioning of Microsoft Windows operating systems both on-premises and in the cloud (Azure AWS).
Manage and administer hybrid Exchange server infrastructure.
Ensure system and data integrity through regular audits monitoring and security measures.
Implement data backup and recovery strategies to ensure business continuity.
Document system configurations procedures and troubleshooting steps for knowledge sharing and future reference.
Stay updated on emerging technologies trends and best practices related to infrastructure systems engineering.
Identify opportunities for process improvement automation and efficiency gains in infrastructure management.
Provide timely and responsive technical expertise both within and to clients which may include rotational on-call support and off-hours system maintenance.
Qualifications and Skills:
Bachelors degree in computer science Information Technology or a related field.
Proven 4 years of experience as a system administrator specifically with Microsoft technologies.
Strong knowledge and experience with Windows Server administration including Active Directory Group Policy and file/print services.
Proficiency in managing Exchange 2010/2016 Server and Exchange Online environments including mail flow mailbox management and security.
Proficiency in network administration including LAN/WAN TCP/IP routing and VPN technologies.
Experience with M365 administration including SharePoint Online Teams and OneDrive.
Experience with endpoint protection and device management using Microsoft Defender and Intune.
Strong knowledge of server hardware operating systems and virtualization technologies (e.g. VMware Hyper-V).
Familiarity with storage technologies (e.g. SAN NAS) and backup/recovery solutions.
Working knowledge of cloud computing platforms (e.g. AWS Azure).
Solid understanding of cybersecurity principles and best practices.
Strong analytical and problem-solving skills.
Excellent communication and collaboration abilities.
Ability to work independently and manage multiple priorities effectively.
MSP Tools Experience and Certifications:
- Experience with one or more of the following is preferred: Kaseya OTRS Intune ITGlue Horizon Client or Remote Desktop Services (RDP).
- Microsoft 365 Certified: Administrator Expert (MS-102)
- SC-300: Microsoft Identity and Access Administrator
- AZ-104: Microsoft Azure Administrator
- Base salary with the opportunity to earn bonuses based on performance; proportionate to relevant experience and background
- Excellent medical dental and benefits plans
- Internal career advancement opportunities
- Healthy work-life balance.
How to apply
If you have the spirit drive and passion for technology-based business development we would like to hear from you. Please send us your resume with subject: System Engineer including details of qualifications and training work experience and why you feel this would be asuitable position for you at emailprotected
We thank all candidates but only those selected for an interview will be contacted. We are not accepting calls from recruitment professionals at this time.
The Pathway Group is an equal-opportunity employer and is committed to creating a diverse and inclusive environment for everyone.. We welcome applicants from all backgrounds and do not discriminate based on race color religion gender sexual orientation gender identity national origin disability age or any other status protected by Ontario Human Rights Code. If accommodation is needed please mention this in your application. All qualified candidates are encouraged to apply.
Job Type: Full-time Permanent
Work Arrangement: On-site
Other: Must have a reliable vehicle and valid driving license. Must have valid work authorization to work minimum of 37.5 hours per week in Canada and available to support after hours/ on call.
Required Experience:
Manager
About Company
Pathway Communications: Your trusted choice for Outsourced IT support services in Toronto. Elevate your business with our expertise and boost your business efficiency.