Support Clerk (Clerk 2 – ADM03)
Job Summary
- Perform accurate data entry into the Agency Management System (AMS).
- Verify update and maintain client records migrated from the legacy system.
- Assist with processing and reissuing Certificates of Qualification and ID cards.
- Provide day-to-day administrative and clerical support.
- Prepare organize and file correspondence and related documentation.
- Prepare expense claims as required.
- Maintain office supply inventory and petty cash records.
- Distribute inter-office mail.
- Respond professionally to telephone and in-person inquiries.
- Apply established methods procedures legislation rules and regulations while exercising sound judgment.
- Complete assigned administrative tasks accurately and within established timelines.
- Grade XI education plus a minimum of two (2) years of related administrative or clerical experience or an equivalent combination of education training and experience.
- Experience performing administrative support in an office environment.
- Strong data entry skills with a high level of accuracy and attention to detail.
- Experience preparing organizing and filing correspondence and records.
- Knowledge of standard office procedures policies and administrative practices.
- Strong organizational time management and multitasking skills.
- Excellent written and verbal communication skills.
- Ability to provide professional customer service in person and over the telephone.
- Proficiency with computer applications and office software.
- Ability to work independently under general supervision while managing multiple priorities.
- Experience working with database or records management systems.
- Previous experience supporting government or public sector operations.
- Experience handling high-volume administrative or data processing assignments.
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Required Skills:
Key Responsibilities Perform accurate data entry into the Agency Management System (AMS). Verify update and maintain client records migrated from the legacy system. Assist with processing and reissuing Certificates of Qualification and ID cards. Provide day-to-day administrative and clerical support. Prepare organize and file correspondence and related documentation. Prepare expense claims as required. Maintain office supply inventory and petty cash records. Distribute inter-office mail. Respond professionally to telephone and in-person inquiries. Apply established methods procedures legislation rules and regulations while exercising sound judgment. Complete assigned administrative tasks accurately and within established timelines.
Required Education:
Mandatory QualificationsGrade XI education plus a minimum of two (2) years of related administrative or clerical experience or an equivalent combination of education training and performing administrative support in an office data entry skills with a high level of accuracy and attention to preparing organizing and filing correspondence and of standard office procedures policies and administrative practices.