Student Housing Assistant
Job Summary
The Student Housing Assistant (SHA) plays a vital role in both guest and student housing operations reporting to the Front Office Coordinator. This position is responsible for delivering exceptional customer service to casual guests prospective students and their families while contributing to a positive residence experience.
- Provide professional customer service to guests residents and prospective students.
- Manage guest check-in/check-out processes.
- Handle front desk tasks including booking reservations (phone email in-person) and preparing check-in packages.
- Process payments accurately (cash debit credit).
- Work collaboratively as part of a team.
- Observe and enforce residence community standards as outlined in the Residence Community Standards Guide.
- Assist with special projects (marketing website updates publications event planning social media etc.).
- Perform other duties as assigned.
We are looking for friendly outgoing and reliable individuals who are detail-oriented professional and organized. Successful candidates should have: Experience in customer service and problem-solving Strong communication skills The ability to act as a role model and leader within the residence community Flexibility and a team-player mindset Knowledge of Residence Services Enrollment in a post-secondary program (preferred)
Salary:$15.45 - $19.44 per hour
Closing Date: October 6 2026
Aresume should be submitted in one .pdf document. Please title your .pdf document as follows: Last NameRequisition NumberDocument (ex. ).
Required Experience:
Junior IC
About Company
Whether it’s a dream job or graduate studies, your journey to becoming something more starts at Mount Royal University.