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Strategy Lead


Job Location:

Toronto - Canada

Yearly Salary: $ 130000 - 170000
Posted: 13 July 2026 (30+ days ago)
Application Deadline: 22 November 2026
Vacancies: 1 Vacancy

Job Summary

ABOUT APPLY
APPLY is the Agentic Customer Experience (ACx) partner for the worlds most ambitious consumer and entertainment brands. We bring together deep domain expertise across Retail CPG Sports and Media with AI-native delivery capability designing and delivering agentic solutions that turn CX vision into commercial reality. We are the partner of choice for brands like Arcteryx NFL Lululemon and Kraft Heinz. For more information visit .
LOCATION:APPLY is hybrid/remote friendly. The preferred candidate should be based in Canada working in hours that align to ET (Eastern Timezone).
THE ROLE:

As a Strategy Lead youll help our clients grow through Agentic Customer Experience (ACx): the practice of designing brand experiences that show up with intelligence relevance and continuity across every part of a customers ecosystem.

Reporting into the Strategy team youll lead ACx initiatives working with cross-functional teams to bring strategies to life grow client relationships into new opportunities and help evolve our strategic practice for an agent-mediated future.
Read our full ACx report here: Partnership & Business Development:
  • Build and lead senior client relationships grounded in genuine understanding of their business.

  • Identify and develop new opportunities within accounts through rigorous insight and point of view.

Strategic Leadership:

  • Lead primary and secondary research to surface business insights and identify strategic opportunities.

  • Develop deliverables that connect audience and experience findings to commercial outcomes.

  • Bring domain depth in sportsmedia and entertainment to add credibility and context to the work.

  • Facilitate workshops with executive stakeholders to align on direction and build momentum.

Team Management & Mentorship:

  • Partner with the Head of Strategy and peers to evolve how we work including integrating agentic and AI-native approaches.

  • Contribute to methodology tools and ways of working that make the team sharper.

Communication & Delivery:

  • Create compelling presentations that engage and inspire clients and stakeholders.

  • Partner across disciplines - product experience engineering - to see strategy through to execution.

  • Apply business casing and value frameworks to test proposed directions.


About Company

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LIFE AT APPLY DIGITAL At Apply Digital, people are at the core of everything we do. We value your time, safety, and health, and strive to build a work community that can help you thrive and grow. Here are a few benefits we offer to support you: Great projects: Broaden your skills on a ... View more

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