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SRE Project Manager

Job Location:

Toronto - Canada

Monthly Salary: Not provided by the employer

Experience Required: 5years

Posted: 24 May 2026 (30+ days ago)

Application Deadline: 21 August 2026

Vacancies: 1 Vacancy

The job posting is outdated and position may be filled

SRE Project Manager (SRE ITIL DevOps PM)

Location: Toronto Hybrid (4 Days WFO)

Duration: 12 Months

Job Description

Define and own the SRE transformation roadmap aligned with business objectives and platform priorities.
Strong understanding of SRE principles including SLO/SLI error budgets toil management and observability.
Lead SRE maturity assessments across Observability Incident Management Problem Management Shift Left and Operational Readiness.
Establish and govern SRE operating models in collaboration with Development Operations Security and Architecture teams.
Drive adoption of SLOs SLIs SLAs and error budgets across critical services.
Act as the primary interface between engineering teams service management leadership and external partners.
Manage multi-workstream SRE programs ensuring delivery against scope timelines risks and dependencies.
Prepare executive-level status updates dashboards and steering committee communications.
Drive improvements in incident reduction MTTR availability and resiliency.
Ensure blameless postmortems Root Cause Analysis (RCA) and action tracking are consistently executed.
Govern automation initiatives including runbooks self-healing alert tuning and capacity management.
Track and report reliability KPIs toil reduction and automation ROI.
Partner with platform teams on observability and SRE tooling strategy including monitoring logging tracing and APM.
Ensure effective integration of ServiceNow alerting platforms and SRE tools.
Support training enablement and onboarding of teams into SRE practices and mindset.

Qualifications

10 years of experience in IT delivery operations reliability DevOps or platform engineering roles.
5 years managing large-scale programs or transformations in SRE DevOps ITIL or Cloud Operations.
Experience with Mainframe and other legacy technologies is highly preferred.
Familiarity with distributed systems cloud platforms and enterprise application environments.
Proven experience driving cross-functional transformation across engineering and operations teams.

Required Skills