Sr Systems Engineer
Job Summary
Sr Systems Engineer
Altera Digital Health
US or Canada -EST time
Role Overview
This is a remote position with rotating shift coverage and minimal travel requirements to support client needs and occasional on-site meetings.
Key Responsibilities
- Implement support and maintain enterprise-level Citrix environments
- Install configure and manage Citrix servers ADCs and related infrastructure
- Identify opportunities to standardize optimize and automate existing processes
- Investigate troubleshoot and resolve incidents and problems related to Citrix and associated systems
- Act as a Tier 3 escalation point for complex Citrix support and troubleshooting issues
- Engage in advanced technical problem-solving across multiple technology platforms
- Participate in 24x7 on-call support rotations
- Perform additional duties and special projects as assigned
Contribution to Team Synergy
- Conduct comprehensive root cause analysis and problem management sharing findings with the team to improve processes
- Promote knowledge transfer and collaboration to enhance overall team expertise
- Take ownership of assigned tasks and provide timely project status updates
Qualifications
Academic and Professional Requirements
- Bachelors degree in Computer Science Information Systems Management or a related field or equivalent practical experience
- Citrix certification: CCAV Citrix Virtual Apps and Desktops 7 Administration
Experience and Technical Skills
- Minimum of 6 years of experienceas a Citrix Virtualization Engineer/Administrator including assessments planning implementation and upgrades or migrations in large-scale environments (2000 users) preferably within a healthcare setting
- Preferred (but not required) Citrix certifications:
- Citrix Certified Enterprise Engineer (CCEE)
- Citrix Certified Professional Virtualization (CCPV)
- Citrix Certified Expert Virtualization (CCEV)
- Citrix Certified Professional Networking (CCPN)
- Hands-on experience with Citrix technologies including:
- Citrix Virtual Apps and Desktops (CVAD 2203 or later)
- StoreFront
- FsLogix
- Citrix Provisioning Services (PVS)
- Machine Creation Services (MCS)
- Citrix Cloud and Citrix in Microsoft Azure
- Troubleshooting Login Performance Issues
- Strong understanding of Citrix architectural dependencies and industry best practices
- Experience working in Microsoft Azure cloud environments
- Familiarity with ITSM tools such as ServiceNow
- 80-95k USD
Required Experience:
Senior IC
About Company
Harris is an acquirer of software businesses. Our focus is to acquire businesses with growth potential, manage them well and build them for the future.