Sr. Site Reliability Engineer, IE&O

Position Title: Sr. Site Reliability Engineer IE&O

Position Type: Regular - Full-Time

Requisition ID:42659

In every role McCainers are ambitious curious and passionate about creating exceptional work experiences - together. With a customer-first mindset we make doing business with McCain easy. Our Global Technology teams goal is to leverage technology and data to drive profitable growth focus on enhancing customer experience and to further our purpose of Celebrating real connections through delicious planet-friendly food. McCain has embarked on an ambitious digital transformation across our business from Agriculture to Manufacturing and commercial capabilities to enhance our customer obsession. As part of this transformation we are making significant investments in our digital platforms technology transformations and in building a data driven culture. We are building digital products for our customers suppliers/growers and McCain team members to enable digital processes and data-driven automation. Through our investments we will transform McCain into a company that empowers our teams with easy-to-use systems which will help them collaborate better be productive and make data driven decisions. This is an existing vacancy for McCain which is actively seeking to be hired. Will you be part of this exciting journey

About the role.

The Site Reliability Engineer will help improve the reliability availability performance and operability of McCains critical technology platforms. This role will design resilient cloud-native systems embed observability into applications and infrastructure automate operational workflows and help scale SRE practices across engineering and platform teams.

As part of the global SRE practice this role will also help build and drive McCains AIOps capabilities by improving telemetry alert quality event correlation incident automation and proactive reliability insights.

What youll be doing.

• Design build and improve reliable scalable and secure systems across Azure cloud and hybrid environments.
• Embed observability into applications and platforms using metrics logs traces dashboards alerts and OpenTelemetry standards.
• Build and drive AIOps capabilities by improving alert quality event correlation incident enrichment noise reduction automated triage and operational automation.
• Partner with engineering teams to define SLOs SLIs Error Budgets production readiness standards and reliability scorecards.
• Build automation to reduce toil across infrastructure deployments incident response monitoring and operational workflows.
• Use Infrastructure as Code CI/CD pipelines scripting and self-healing patterns to improve reliability and delivery speed.
• Support incident response root cause analysis postmortems escalation workflows and continuous reliability improvements.
• Troubleshoot complex issues across application infrastructure cloud network database and integration layers.
• Build reusable SRE playbooks standards templates and automation patterns for broader enterprise adoption.
• Collaborate with developers platform teams operations teams vendors and stakeholders to improve system reliability and operational maturity.

What youll need to be successful.

• 9 years of experience in software engineering platform engineering cloud engineering DevOps production engineering or site reliability engineering.
• Strong hands-on experience with Azure Kubernetes containers APIs distributed systems and modern deployment patterns.
• Strong scripting or software engineering experience using Python Go PowerShell Bash Java or similar languages.
• Experience with observability including metrics logs traces dashboards alerts OpenTelemetry and telemetry-driven reliability practices.
• Experience with Infrastructure as Code CI/CD automation and deployment tooling such as Terraform Bicep GitHub Actions Azure DevOps or similar technologies.
• Good understanding of SLOs SLIs Error Budgets resiliency patterns incident management production readiness and capacity planning.
• Strong troubleshooting communication and stakeholder influencing skills.
• Bachelors degree in Computer Science Engineering Information Technology or a related technical field. Azure certifications are preferred.
• Experience with AIOps event correlation alert enrichment noise reduction automated triage or incident automation.
• Experience using AI-assisted capabilities for incident triage root cause analysis knowledge management operational automation or engineering productivity.
• Experience building self-service platforms reusable automation frameworks golden paths or internal developer platforms.

About the team.

Reporting to the Sr. Engineering Manager SRE and Observ you will be apart of a team consisting of Site Reliability Engineers AI Ops Engineers and Software Engineers.

About McCain.

Click Here to learn more about McCain and how we provide you with opportunities to make an impact that matters.

Leadership principles.

At McCain our leadership principles guide how we engage with customers collaborate as a team and achieve success. We focus on understanding customer needs driving innovation empowering people and taking ownership to clear obstacles and deliver results.

The McCain experience.

We are McCain. This statement is a testament to our collective strength and our individual value. Your contributions play a vital role in our success. Our winning culture is rooted in authenticity and trust empowering us to bring out the best in one another. Here youll find opportunities to learn grow and thrive. Join us and experience why were better together.

#LI-MG1 #LI-Hybrid

Compensation Package:$102700.00 -$137000.00 . CAD annually Bonus Eligibility

The above reflects the target compensation range for the position at the time of posting. Hiring compensation will be determined based on experience skill set education and training and other organizational needs. This posting is for an existing vacancy.

Benefits: At McCain were on a mission to create a winning culture that puts employee safety and well-being at the heart of what we do every day. We understand and appreciate that each persons needs are unique and ensure our benefits & well-being programs reflect that. Employees are eligible for the following benefits: health coverage (medical dental vision prescription drug) retirement savings benefits and leave support including medical family and bereavement. Well-being programsinclude vacation and holidays company-supported volunteering time and mental health resources. Coverages are aligned with country provincial and state governing plans and can vary by work level location and nature of the role. Additional benefit detail available during the application process.

Your well-being matters to us and were here to provide you with the necessary resourcesto support you in being your best self at work and at home.

McCain Foods is an equal opportunity employer. As a global family-owned company we strive to be the employer of choice in the diverse communities around the world in which we live and work. We recognize that inclusion drives our creativity resilience and success and makes our business stronger. All qualified applicants will receive consideration for employment without regard torace religion color national origin sex age veteran status disability or any other protected characteristic under applicable law.

McCain is an accessible employer. If you require an accommodation throughout the recruitment process (including alternate formats of materials or accessible meeting rooms) please let us know and we will work with you to find appropriate solutions.

Your privacy is important to us. By submitting personal data or information to us you agree this will be handled in accordance with McCains Global Privacy Policyand Global Employee Privacy Policy as applicable. McCain leverages AI in the hiring process though all final decisions are made by humans. You can understand our approach to AI and how your personal information isbeing handled here.

Job Family:Information Technology
Location(s): CA - Canada : Ontario : Toronto

Company: McCain Foods (Canada)