Sr. Operations Manager, YHM1

Our Sr. Operations Managers responsible for all budgetary people development and operations objectives. The Sr. Operations Managers is responsible for all aspects of operation or functions at the site. Additional responsibilities include managing and leading a team of Operations and Area Managers coaching and mentoring the team to ensure performance objectives are met building positive employee relations and building leadership bench strength within the Fulfillment Center.

Responsibilities:
Drives creation of quality initiatives process change initiatives and other Lean initiatives to enable their functional area and ultimately the FC to meet and exceed business plan.
Responsible for the overall safety quality and performance and customer experience of either Inbound or Outbound operations.
Will set and clarify requirements and expectations for Operations and Area Managers. Measures performance provides feedback and holds Ops Managers accountable for their performance and the performance of their departments.
Leverages the Operations and Area Managers by sourcing and nurturing ideas and rolling them into the creation of improvement plans for the functional area.
Takes proactive steps to ensure that best practices are shared across all departments shifts and among the network.
Works closely with support staff (HR Finance Facilities Safety IT and other Sr. Operations Managers) to build and secure support and resources for projects and initiatives in their area as well as providing needed support and resources for other staff initiatives.

Additional Job Elements:
Lift and move totes up to 49 pounds each
Regular bending lifting stretching and reaching both below the waist and above the head
Walking in the FC and around area with great frequency; facilities are over a quarter mile in length
Continual standing and/or walking an average of 5 miles daily
Ability to work in construction /distribution environments that may be noisy unlit unheated not air-conditioned
Able to access all areas of building (ascending and descending ladders stairs gangways safely and without limitation)

- Bachelors degree or equivalent
- 5 years of direct management experience
- Experience with the full staffing lifecycle including interviewing hiring performance management promotions and terminations
- Prior experience with performance metrics process improvement and Lean techniques

- Experience prioritizing and handling multiple assignments at any given time while maintaining commitment to deadlines or experience completing complex tasks quickly with little to no guidance and react with appropriate urgency to situations that require a quick turnaround
- Experience assessing portfolio opportunity to make the appropriate long term strategic investments while maintaining the short-term delivery of leads
- Experience in dealing with contingent workforce
- Bachelors degree or equivalent or experience in Engineering Operations Business Administration or a related field

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.

The base salary range for this position is listed below. As a total compensation company Amazons package may include other elements such as sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience qualifications and location. Amazon offers comprehensive benefits including health insurance (medical dental vision prescription basic life & AD&D insurance) Registered Retirement Savings Plan (RRSP) Deferred Profit Sharing Plan (DPSP) paid time off and other resources to improve health and well-being. We thank all applicants for their interest however only those interviewed will be advised as to hiring status.

CAN ON Hamilton - 116100.00 - 193900.00 CAD annually