Sr. Director, Enterprise Applications

Title: Sr. Director Enterprise Applications

Location: Remote USA Canada

Reportsto: Chief Information Officer

Vacancy: Existing Vacancy

The Role

JD Power is seeking a senior technology leader to serve as Senior Director of Enterprise Applications responsible for leading the team that supports the transformation of the companys enterprise business applications. At the top of that portfolio is Salesforce thebackbone of how JD Power sells quotes bills and serves customersalongside NetSuite Coupa and the broader suite of SaaS platforms that run Finance Sales HR and Operations.

JD Power is aThomaBravo portfolio company that has grown from $300 million to approximately $900 million in revenue through ten strategic acquisitions since 2019. That growth has produced a complex fastevolving enterprise systems landscape and this role exists to bring order momentum and scale to it. You will own the strategy andjust as importantlythe execution driving the delivery integration and modernization of the platforms that run the business.

This is a senior leadership role for someone who has scaled enterprise application platformsSalesforcefirst and foremostin highgrowth environments. You willsetthe multiyear platform strategy build and lead a team of architects developers administrators and analysts and partner directly with executive stakeholders across Finance SalesRevOps HR and Operations. You will be accountable for the portfolios technical excellence delivery rigor and measurable business outcomesand for building the team and operating model to sustain both as JD Power continues to grow.

The Impact You Will Have in This Role

As Senior Director of Enterprise Applications you will be the driving force behind how JD Powers business runs on its core systems. By owning the roadmap for Salesforce NetSuite Coupa and connected platformsand the crossfunctional processes they support from quotetocash and procuretopay to recordtoreport and hiretoretireyou will make the systems workflows and data that run the business more reliable connected and built to scale. You will lead JD Powers quotetocash transformation and build a modern enterprise applications function that business partners trust and rely on every day.

WhatYoullBe Doing in This Role

Platform Strategy & Roadmap

• Own the Enterprise Applications Roadmap:Define and evolve the multiyear strategy and roadmap for JD Powers enterprise application portfolioSalesforce (Sales Cloud CPQ/Billing Service and Experience Cloud) NetSuite Coupa and connected business systemsgrounded in real business needs and delivery insight.

• Lead the QuotetoCash Transformation:Modernize the endtoend flow from opportunity to quote toorder torevenue driving measurable improvement in velocity and accuracy.

• Own Core Business Processes:Own and improve crossfunctional processesquotetocashprocuretopay recordtoreport and hiretoretirewith clear performance outcomes.

Delivery & Execution

• Lead DaytoDay Execution:Lead delivery of business system initiativesimplementations enhancements and integrationsleading through the work rather than from a distance.

• Act as Product Owner:Serve as product owner for core enterprise platforms making realtime prioritization and tradeoff decisions with stakeholders.

• Drive Integration & Data Quality:Drive integration execution for clean consistent data flow across systems of record and ensure the data accuracy and reporting leaders trust to run the business.

• Automate & Simplify:Identifyand implement automation and workflow improvementsincluding AIenabled tools where they add clear valuethat increase speed and reduce manual work.

Architecture Governance & Operations

• Establish Standards & Governance:Establishand enforce architectural standards governance security posture and DevOps maturity across the application footprint.

• Operate with Rigor:Define the metrics and dashboards that track platform health delivery performance and business outcomes and bring discipline to roadmaps OKRs release governance and incident management.

Team & Talent Leadership

• Build and Lead the Team:Build grow and lead a team of managers and individual contributorsarchitects developers administrators and business analystsincluding hiring coaching performance management andorgdesign.

• Develop Talent:Develop application talent define roleclarityand career paths and grow the bench of technical and delivery leaders.

Partnership & Vendor Management

• Partner with the Business:Partner directly with executive stakeholders across Finance SalesRevOps HR and Operations to translate business priorities into a roadmap that drives measurable outcomes.

• Manage Vendors & Spend:Manage the platform budget vendor relationships SI partnerships and license strategyincluding RFP/RFI processes contract negotiation and total cost of ownership.

• Own Key Vendor Relationships:Own the relationship with Salesforce and other strategic vendors (e.g. NetSuite Coupa)influencing product roadmaps navigating contract cycles and managing escalations.

Qualifications of this Role

• 12 years in enterprise technology enterprise applications or business systems with 5 years leading application platform teams at the Director level or above.

• Demonstrated experience scaling Salesforce orgs in highgrowth environmentswith CPQ and Billing in production.

• Track recordof leading quotetocash transformations end to endopportunity through revenue recognition.

• Handson experience across enterprise SaaS platforms beyond Salesforcee.g. NetSuite (ERP/financials) Coupa (procurement and spend) and HR/HCM systems (e.g. Workday).

• Proventrack recordof leading implementations integrations and system improvementsnot just overseeing them.

• Strongexpertisein integrations APIs eventdriven patterns and data flows across cloudbased environments (Azure AWS).

• Exposure to AIenabled tools that improve internal business processes with sound judgment on where governance and human review matter (preferred).

• Track recordof building and managing teams of architects developers administrators and analysts including managing managers.

• Experience owning multimilliondollar platform budgets vendor negotiations and SI partner relationships with discipline around cost/benefit analysis and RFP/RFI processes.

• Experience defining application strategy in multientity or postacquisition environments where consolidation and consistency are.

• Experienceoperatingin private equitybacked or highgrowth environmentsbalancinggrowth with operational efficiency.

• Exceptional executive communication and stakeholder management skills with proven success partnering with Csuite and SVPlevel Finance and GTM stakeholders.

• Experience in dataintensive or analyticsdriven businesses particularly automotive financial services or information services sectors (preferred).

• Bachelors degree in Computer Science Information Systems Engineering or a related field; advanced degree or relevant certifications preferred.

The Hiring Manager says:

Imlooking for ahandson leader who can bring order and momentum to the systems our business runs on every day. Salesforce is at the centerof thathow we sell quote bill and servebut this role reaches across NetSuite Coupa and the rest of our enterprise stack.Youllown the strategy and the execution: leading our quotetocash transformation and building a modern enterprise applications function that our business partners trust. If you lead through the work love turning ambiguous business needs into systems that scale and want to shape how a growing datadriven companyoperates this is your role.

This position has a starting salary range of$200000- $230000CAD /$210000 -$240000USDper year. This is the range we reasonably and in good faith expect to pay for the role at the time of posting. An employees pay within the range is determined by a number of factors including relevant skills education qualifications experience performance business or organizational needs and geographic location.

Our Values
We POWER Our Customers Success

We are Innovative Collaborative and Grounded and in Data

We Make Things Easy

We Get It Done

We Start with Trust & Prove it Everyday

JD Power is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race color religion sex national origin age sexual orientation gender identity gender expression veteran status or disability.

Should you require accommodations during the recruitment and selection process please reach out to.

JD Power does not disclose your personal data to unauthorized third parties. However as a global corporation consisting of multiple affiliated companies in various countries JD Power has international sites and JD Power uses resources located throughout the world. JD Power may from time to time also use third parties to act on JD Powers behalf. You agree to the fact that to the extent necessary your personal data may be transferred and/or disclosed to any company within JD Power group of companies as well as to third parties acting on JD Powers behalf including also transfers to servers and databases outside the country where you provided JD Power with your personal data. Such transfers may include for example transfers and/or disclosures outside the European Economic Area and in the United States of America. If you are a California or United Kingdom resident additional disclosures about the information we collect and how we use that information can be found by clicking here.