Sr. Analyst, Loyalty Analytics
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Job Summary
Location:
TorontoAddress:
100 Queens Quay East Toronto Ontario M5E 1V3 CanadaJob Title:
Sr. Analyst Loyalty AnalyticsCanada Goose isnt like anything else. Weve built something great something special - an iconic lifestyle brand with an inspirational and authentic story. At the heart of it is our promise to inspire and enable all people to thrive in the world outside. To Live in the Open. At Canada Goose youre part of a movement that belongs to something bigger. One that seeks out the restorative power of nature and is driven by a purpose to keep the planet cold and the people on it warm. We endure any condition observe every detail and are building a community that believes in living bravely and coming together to support game-changing people.
Here opportunities are everywhere - to try something new to learn to do meaningful and impactful work and theyre yours for the taking.
Position Overview:
We are looking for aSenior Loyalty Analytics Analystto lead data-driven insights for ourCRM &loyalty program. You will own the analytics function for loyalty turning complex customer transaction and engagement data into strategic recommendations that boost retention increase lifetime value and maximize program ROI. This is a high-impact senior role where yourexpertisewill directly shape loyalty strategy.
What Youll Do:
Development and optimization of advanced SQL queries and data models to extract transform and analyze large volumes of loyalty transactionalsubscription and behavioral data from multiple sources.
Design build andmaintainself-servedPower BI dashboards and reports using advanced DAX star-schema modeling and performance optimization techniques to track key loyalty metrics such as retention/churn customer lifetime value (CLV) segment performance redemption rates campaign ROI and tier effectiveness.
Conduct in-depthAd Hoc analysis aboutcustomer segmentation cohortevaluationbehavioral deep-dives and program performance toidentifyopportunities and risks.
Supportend-to-end loyalty analytics: evaluatemarketingcampaignseffectiveness and provide clear actionable recommendations to the loyalty andMarketingteams.
Partner closely with Product Finance and Executive teams to translate insights into prioritized business strategies and roadmaps.
Present compelling executive-ready insights and storytelling dashboards/Presentationsto senior leadership.
Lets Talk About You:
Advanced SQLexpertise highly proficient with complex queries (CTEs window functions performance tuning and optimization) on large-scale datasets.
Expert-level Power BIproficiencyisa must strong command of DAX data modeling row-level security custom visuals and Power BI Service governance.
Previousexperience with loyalty programs proventrack recordanalyzing loyalty initiatives (points tiers rewards redemption retention mechanics).
5 years of hands-on analytics experience preferably in loyalty CRM customer retention or related domains.
Bachelors degree in DataAnalytics Statistics Business Analytics Computer Science or equivalent practical experience.
Strong business acumen and communication skills with the ability to influence stakeholders and present to executive audiences.
Whats in it For You
A company built on Canadian roots and heritage
Your work is recognized with a comprehensive and competitive Total Rewards Program
Opportunities for career growth through numerous internal and external programs
Recognize and be recognized by your peers with our Goose Rewards & ICON Rewards
Be a part ofCG Gives. Donation matching and paid volunteer time to help the organizations you care about
Access to tools and resources to support physical and mental health embracing change and connecting with colleagues
Inspiring leaders and colleagues who will lift you up and help you grow
Salary Range:
$73000.00 - $102000.00 / yearAbout the salary range: Were committed to being open and fair about pay. The range provided is intended as a guideline and does not represent a guaranteed offer. When we make an offer we consider the responsibilities of the position market data and internal equity to ensure consistency across our team. Your actual offer will depend on your experience skills and alignment with the role.
Vacancy status: This posting represents an active vacancy for which we are currently hiring.
At Canada Goose we believe that belonging goes beyond mere inclusion. Its about being part of a community that values supports and empowers you. We thrive when we can be our authentic selves. Our community is built on empathy and the understanding that every individuals experience is unique and every voice is important. We also recognize that communities are ever evolving and that our work is never done. At Canada Goose belonging is more than just an idealits the key to unlocking our collective potential taking us further together.
Canada Goose is an equal opportunity employer and is committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act.
There are multiple ways to interview with us! If you require any interview accommodation for your interview please e-mail us at
Required Experience:
Senior IC
