Solutions & Enablement Manager
Job Summary
- Lead and manage the Solutions team including Vertical Specialists UAV Operations Leads Solutions Specialists and Coordinator
- Establish clear performance expectations and accountability across the team
- Develop structured onboarding training and continuous development programs
- Conduct regular performance reviews focused on execution and growth
- Foster a collaborative knowledge-sharing team environment
- Ensure consistent field exposure through demos deployments and service work
- Define and evolve UAV solution offerings across key verticals
- Develop complete solutions including workflows data outputs compliance and funding considerations
- Build repeatable scalable solution frameworks grounded in real-world execution
- Oversee all service work and deployments to ensure consistency and quality
- Support complex engagements and resolve operational challenges as needed
- Lead RFPs RFQs and service proposal development
- Own or contribute to service-based revenue targets
- Ensure profitable delivery of service work while building reusable workflows
- Partner with leadership on pricing margins and positioning
- Track how service work drives future opportunities and customer growth
- Support complex customer opportunities requiring operational validation
- Participate in scoping discussions and define execution strategies
- Ensure alignment between proposed solutions and deliverable outcomes
- Partner with Sales Marketing Customer Success and Operations
- Align messaging positioning and delivery capabilities
- Provide feedback to improve solution development based on field insights
- Translate deployments into repeatable frameworks and best practices
- Ensure structured documentation and knowledge sharing
- Build systems that improve efficiency execution quality and win rates
- Participate in field operations for complex or high-value projects
- Maintain strong awareness of real-world execution and challenges
- Support mission planning and on-site problem solving when required
- You are both strategic and hands-onyou can design scalable solutions but arent afraid to step into the field when needed
- You thrive in fast-paced evolving environments and enjoy building structure from the ground up
- You think in systems and processes with a strong focus on scalability and efficiency
- You are a strong leader who builds accountability while developing high-performing teams
- You bring credibility in customer-facing conversations and can translate complex needs into practical solutions
- You naturally connect technical execution with business outcomes and revenue growth
- Bachelors degree in Engineering Aviation Operations Business or related field (or equivalent experience)
- 7 years in solutions delivery operations technical sales support or field-based technology roles
- 3 years of leadership experience managing teams and performance
- Experience delivering complex service-based solutions (UAV robotics industrial tech or similar preferred)
- Strong background in deployments pilots service work or customer implementations
- Experience with bids proposals pricing or revenue ownership
- UAV or aviation certifications (e.g. RPAS/Part 107) are a strong asset
- Competitive salary: $120000 $145000
- Equity / Stock Options: Participation in the companys stock option plan providing longterm ownership and alignment with company growth.
- Comprehensive medical and dental benefits including a Health Spending Account (HSA).
- Matching RRSP program to support longterm financial planning.
- Generous timeoff program including vacation wellness days and the full week off between Christmas and New Years.
- Professional development support including assistance toward obtaining your FAA Part 107 Remote Pilot Certificate or equivalent training required for operational roles.
Required Experience:
Manager
About Company
Find the best Enterprise drones at Candrone, a leading DJI Enterprise Gold Tier Partner. Specializing in UAV technology, we offer a wide range of drones and sensors, backed by expert consulting and training services. Trusted by over 20,000 clients since 2009, Candrone is your go-to so ... View more