Solutions Architect (ServiceNow)

Position Description:

Contribute to the success of strategic initiatives at the heart of a constantly evolving Agile environment!

CGI Montréal is seeking a Solutions Architect to support our clients in digital transformation service modernization and business process automation initiatives related to the ServiceNow this role you will be responsible for the design evolution and governance of ServiceNow solutions to ensure alignment with business objectives technology standards and industry best practices. Within project environments you will serve as a technical and strategic advisor to both client teams and delivery teams. If you enjoy guiding stakeholders in defining target-state visions developing roadmaps designing architectures and integrating the ServiceNow platform within broader technology ecosystems CGI offers you an exciting opportunity to make a tangible impact on the success of our clients.

Work Arrangement: Hybrid 3 days/ week onsite
Location: Drummondville

Your future duties and responsibilities:

Act as a strategic advisor to clients in defining and evolving their ServiceNow platform
Guide delivery teams in applying ServiceNow best practices
Participate in pre-sales assessment and digital transformation activities
Develop ServiceNow platform roadmaps and evolution plans
Facilitate architecture and discovery workshops with clients
Assess integration requirements with enterprise systems
Define governance security and compliance models
Design data models CMDB and CSDM frameworks
Support teams in implementing Out-of-the-Box (OOB) best practices
Conduct solution design and architecture reviews
Participate in technical risk management and solution quality assurance
Advise clients on automation AI and continuous improvement opportunities
Support deployment transition and operational activities

Required qualifications to be successful in this role:

Bachelors degree in Computer Science Information Systems Software Engineering or a related field
Minimum of 8 years of experience in Information Technology
Minimum of 5 years of experience with the ServiceNow platform
Demonstrated experience in solution architecture or technical leadership guiding technical teams
Experience in large-scale digital transformation projects
Ability to work effectively in complex environments
Strong collaborative mindset with multidisciplinary teams and the ability to communicate technical concepts to non-technical audiences
Consulting experience within digital transformation programs is considered an asset
Knowledge of DevOps and Agile practices is considered an asset
Experience with Generative AI and AI governance is considered an asset
Certifications such as ServiceNow Certified System Administrator (CSA) Certified Application Developer (CAD) Certified Implementation Specialist (CIS) (ITSM Discovery ITOM SecOps HRSD) and/or Certified Technical Architect (CTA) will be considered a significant asset
Excellent communication skills in both French and English spoken and written

Location: Drummondville
Work mode: Hybrid

CGI is providing a reasonable estimate of the pay range for this role. The determination of this range includes factors such as skill set level geographic market experience and training and licenses and certifications. Compensation decisions depend on the facts and circumstances of each case. A reasonable estimate of the current range is 80 000$ et 155 000$. This position is a future opportunity

#LI-AL10

Bilingualism (French and English) is required for this position due to the nature of the role requiring interaction with national and global clients.

Use of the term architect in this job posting refers to the technical sense related to Information Technology (IT) and does not imply that the individual practices architecture or possesses the requisite license as prescribed by the applicable provincial or territorial architect regulator. We are seeking individuals with expertise in IT architect-related functions but licensure from an architect regulator is not a prerequisite for this position. Architecture is a regulated profession in Canada which is restricted in terms of use of titles and designation.

Skills:

• Functional Architecture
• ServiceNow
• ServiceNow Cert App Developer
• ServiceNow Cert System Admin
• ServiceNow Core System
• ServiceNow implementation
• Software Architecture
• Solutions Architecture

What you can expect from us:

Together as owners lets turn meaningful insights into action.

Life at CGI is rooted in ownership teamwork respect and belonging. Here youll reach your full potential because

You are invited to be an owner from day 1 as we work together to bring our Dream to life. Thats why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our companys strategy and direction.

Your work creates value. Youll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas embrace new opportunities and benefit from expansive industry and technology expertise.

Youll shape your career by joining a company built to grow and last. Youll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.

At CGI we value the strength that diversity brings and are committed to fostering a workplace where everyone belongs. We collaborate with our clients to build more inclusive communities and empower all CGI partners to thrive. As an equal-opportunity employer being able to perform your best during the recruitment process is important to us. If you require an accommodation please inform your recruiter.

That same commitment to fairness extends to how we use technology. To support our recruitment team AI tools may be used to help assess applications though they never replace human judgement. All hiring decisions remain entirely in the hands of our recruitment professionals.

To learn more about accessibility at CGI contact us via email. Please note that this email is strictly for accessibility requests and cannot be used for application status inquiries.

Come join our teamone of the largest IT and business consulting services firms in the world.