Solution Advisor CO-OP (Fall to Spring)
Department:
Job Summary
Solution Advisor (Co-op)
About the Opportunity
We are seeking a motivated and customer-focused Solution Advisor (Co-op) to join our growing team. This role is ideal for students or recent graduates who are passionate about technology business solutions and customer engagement. As a Solution Advisor you will work closely with our sales product development and customer success teams to help showcase our solutions support client engagements and contribute to pre-sales activities.
This hands-on opportunity will provide exposure to software demonstrations requirements gathering business analysis solution design cloud technologies and customer-facing consulting activities. You will gain valuable experience working with enterprise customers while developing key technical and business skills.
Key Responsibilities
Customer Engagement & Pre-Sales Support
- Deliver product demonstrations using established scripts and presentation materials.
- Support sales and business development teams throughout the customer engagement process.
- Assist with scheduling and coordinating customer demonstrations and follow-up activities.
- Participate in customer meetings workshops and solution discovery sessions.
- Conduct customer presentations tailored to business needs and requirements.
- Support partner enablement activities during customer opportunities demos and tender processes.
- Help maintain and update sales pipeline information.
Business Analysis & Solution Design
- Gather and document business and technical requirements from internal and external stakeholders.
- Assist in developing Business Requirement Documents (BRDs) process flows system designs and sequence diagrams.
- Capture user stories and support solution definition activities.
- Design low-fidelity prototypes and participate in solution validation exercises.
- Support end-to-end testing of business scenarios and application workflows.
Product Knowledge & Technical Learning
- Learn and understand the companys products services and value propositions.
- Develop and enhance product demonstrations based on new features and customer requirements.
- Gain exposure to cloud technologies software development lifecycles and system integrations.
- Learn tools and platforms such as SAP Build SAP UI5 SAP WebIDE SAP Cloud Platform Axure Camtasia and related technologies.
Documentation & Communication
- Assist in preparing responses to RFPs RFIs and tender documents.
- Create training materials reports presentations and customer-facing documentation.
- Take meeting notes track action items and support project follow-up activities.
- Contribute to marketing content product collateral and company communications.
- Communicate customer feedback to product and development teams to support continuous improvement.
Collaboration & Stakeholder Management
- Work closely with sales product technical and customer success teams.
- Build strong relationships with customers partners business stakeholders and project teams.
- Support customer projects and other initiatives as assigned.
- Participate in team meetings brainstorming sessions and strategic planning activities.
Qualifications
- Currently pursuing or recently completed a Bachelors degree in Business Information Technology Engineering Computer Science or a related field.
- Strong verbal and written communication skills.
- Excellent presentation and interpersonal skills.
- Strong analytical thinking and problem-solving abilities.
- Ability to manage multiple priorities and work effectively in a fast-paced environment.
- Proficiency with Microsoft Office applications including PowerPoint Word and Excel.
What Youll Gain
- Hands-on experience in enterprise software consulting and pre-sales.
- Exposure to customer-facing presentations and solution demonstrations.
- Experience gathering business requirements and designing solution concepts.
- Mentorship from experienced professionals across sales product and technology teams.
- Practical knowledge of cloud technologies and enterprise software platforms.
- Opportunity to develop presentation consulting and stakeholder management skills.
Required Experience:
Junior IC
About Company
Sodales, the only integrated AI-powered platform for proactive health & safety, employee and labor relations. Trusted by millions across the world.