Senior Content & Community Manager, Sports
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Job Summary
Job Description:
ICUC is the global leader in Social Media solutions for over 20 years. To date the ICUC team consists of over 350 people in over 35 countries covering 50 languages around the an environment where the only constant is change we create common ground between brands and audiences across communities and social media. Fueled by a unique culture built in and around meritocracy we bring the passion the know-how and the balance necessary to maintain the charted course we set for ourselves: to be the best we employ the best. Are you ready to be part of the ICUC team
Senior Content & Community Manager Sports
This role is for someone who lives in sports communities.
You know the difference between a subreddit and a Discord server not because someone explained it to you but because youve been in both for years. You understand how sports fans talk what they share when theyre loud and when they go quiet. Youve built or grown communities around things people care deeply about and you know that authenticity in these spaces is everything.
At ICUC we manage social and community presence for some of the worlds largest this role youll own the day-to-day content and engagement operations for a high-profile sports client across Discord Reddit and Telegram. You wont be executing someone elses vision youll be the one closest to the audience shaping how the brand shows up and sounds in spaces where credibility is earned not assumed.
Responsibilities
Content Development
Day-to-day content publishing and community management across Discord Reddit and Telegram.
Platform-native copywriting that fits each channels voice and community norms
Asset adaptation and quick-turn content production using Canva Adobe Express or similar
Resize and adapt static assets from Instagram and Reddit for use across community platforms ensuring all assets meet brand standards including approved fonts color usage logo placement and safe zone guidelines.
Performance tracking and monthly insights with proactive trend and opportunity calls
Direct participation in client meetings as a platform and community expert
Escalation of emerging issues risks and opportunities before they become problem.
Reporting and Insights
Track and analyze content performance metrics and apply insights to inform future content decisions.
Deliver regular performance updates to internal stakeholders.
Identify and share at least one proactive engagement opportunity or trend recommendation per month.
Stakeholder and Team Collaboration
Participate in client-facing meetings and contribute recommendations and platform expertise.
Collaborate with creative teams on asset development and ensure all content is reviewed before publishing.
Stay current on platform updates algorithm changes and sports betting content trends; share knowledge with the broader team as needed.
Who You Are
5 years in social media or community management with real hands-on time on Discord Reddit and/or Telegram
A genuine sports fan. You follow all the major sports closely you understand fan culture and you know how sports communities operate online
Comfortable managing a high-volume multi-platform content cadence without dropping quality
A strong writer who can shift from hype to informational to conversational without it sounding like three different people
Detail-oriented on brand standards and compliance especially in regulated content environments
Experienced with tools like Sprinklr Hootsuite or Khoros
Self-directed and organized in a remote async-first environment
You are comfortable using tools such as Canva Adobe Express CapCut or similar for quick-turn content creation.
You are detail-oriented and brand-aware with an understanding of visual guidelines and content best practices.
You are organized and able to manage multiple deliverables in a collaborative fast-moving remote environment.
A portfolio or examples of past content creation work is considered an asset.
Additional Requirements:
Willingness to undergo a Criminal Record Check as part of the pre-employment screening process.
The ability toutilizea desktop computer or laptop that meets minimum system requirements ensuring efficiency in remote work environments.
Access to high-speed internet with a minimum speed of 30 mb/s to support work activities and online collaboration.
Adequate headset/mic and webcamfacilitatingclear and effective communication in virtual meetings and presentations.
Fluency in English with the ability to speak and write clearly and persuasively.Proficiencyinadditionallanguages is considered an asset reflecting the global nature of the role.
Additional information:
Vacancy:Is this posting for the purposes of filling an existing vacancy Y/N- Yes
The salary range for this position is$65K-$80K CAN. Actual salary within thesalary range will be based on avariety of factors including relevantexperience knowledge and skills.A range of medical dental RRSPpaid time off and/or other benefitsalso are available to all permanentemployees.
AI Disclosure:dentsu utilizes artificial intelligence tools as part of its recruitment process as during the sourcing and screening stages. All other parts of the dentsu application and hiring processes do not utilize artificial intelligence tools.
We know through experience that different ideas perspectives and backgrounds foster a stronger and more creative work environment that delivers better business results. We strive to create workplaces that reflect the clients we serve and where everyone feels empowered to bring their full authentic selves to work. We are committed to working with our candidates from all ability levels throughout the recruitment process to ensure that they have what they need to be at their best. If you need accommodation during the application or interview process please contact or to begin a conversation about your individual accessibility needs throughout the hiring process.
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Location:
TorontoBrand:
IcucTime Type:
Full timeContract Type:
PermanentRequired Experience:
Senior IC
About Company
Dentsu is an integrated growth and transformation partner to the world’s leading organizations. Founded in 1901 in Tokyo, Japan, and now present in approximately 120 countries.
