ServiceNow Specialist

What we are looking forPayments Canada has implemented the ServiceNow platform with the goal of enhancing our service delivery capabilities for our employees members and stakeholders. Reporting to the Manager ITSM Platform and Process Services the ServiceNow Specialist will be a key member of the ServiceNow platform support team within the Service Management Office. They will be responsible for administering maintaining and supporting the ServiceNow platform and its repositories (i.e. CMDB Assets etc.) on an ongoing basis. The ServiceNow Specialist will be asked to assess architectural solution deployments and make the necessary modifications/enhancements to the ServiceNow platform to support the new solutions being deployed. A day in the lifeYour responsibilities as the ServiceNow Specialist include but are not limited to: ServiceNow Data and Platform Administration and Asset Management Perform ServiceNow platform administration activities. Provide support to ServiceNow platform the ServiceNow platform repositories on a day-to-day closely with Payments Canadas technology groups and third-party vendors to define the required configuration items in the ServiceNow platform repositories to support the solution being deployed and Platform DevelopmentMonitor the operation of configuration discovery tools to ensure CMDB assets and configuration in scheduled platform upgrades perform required testing platform development activities with the ServiceNow necessary the use of an ongoing continuous improvement learn about the ServiceNow platform and service management practices. What you need to be successfulPost-secondary education in Computer Science or related of three (3) years of experience working with of infrastructure architecture solutions & to work independently with minimal supervision has a focus on ensuring the accuracy of platform repositories and solutions analytical and planning skills with experience in performing technical to obtain and maintain a Government of Canada Reliability Status Clearance and can successfully complete enhanced background checks that may be carried out by Payments travel is required to Payments Canada offices and data center locations. You will really stand out withExperience with the ServiceNow platform is considered an with scripting languages such as JavaScript is considered an certification is considered an rangeOur target starting rate for this role is$83300with flexibility based on your experience and qualifications. The full salary range and benefits package are detailed submit your application by October 15 2026. Whats in it for youFlexible hybrid (remote/office) compensation package including annual variable bonus and defined contribution pension plan with employer matching percentage (if eligible).Comprehensive health and dental benefit coverage including mental health coverage life insurance and a health spending account for you and your dependents (Permanent and temporary employees with contracts 12 months and over).Paid time off: minimum four weeks paid vacation sick and personal days December holiday shutdown and cultural holiday observance days.26 weeks of paid maternity and parental leave top-up (if eligible)Rewards and recognition to office gym and external professional development team and organizational all staff forums led by our Executive Leadership Team. Our Commitment to Fair HiringAt Payments Canada we are dedicated to fair transparent and inclusive hiring. We are an equal opportunity employer and value diversity at our company. Our recruitment process uses automated tools but not generative AI to objectively screen and evaluate applications and confirm that a candidates qualifications meet job is important to remember that these tools support but do not replace human decision-making. Our trained recruitment professionals and hiring managers always make the final hiring diversity inclusion and equity commitmentAt Payments Canada we are committed to making everyone feel they can be themselves and thrive at work. We will continue to build on a foundation of respect and appreciation for diversity in all forms and collectively create an inclusive and equitable culture where our differences are are committed to employment equity and actively encourage applications from women Aboriginal people persons with disabilities and visible minorities. If selected for an interview please advise us if you require special accommodation by emailing thank all applicants for their interest in this opportunity. Preference will be given to Canadian citizens and permanent residents. Only selected candidates will be contacted for an interview.