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ServiceNow ITSM Consultant SNITCBCND
Job Location:
Monthly Salary:
Posted:
6 June 2026 (30+ days ago)
Posted:
Application Deadline:
3 September 2026
Application Deadline:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
ServiceNow ITSM Consultant
Job Title: ServiceNow ITSM Consultant
Location: GTA Ontario Canada
Employment Type: Contract / Full-Time
Position Overview
We are seeking an experienced ServiceNow ITSM Consultant to lead the design implementation and optimization of IT Service Management solutions. The ideal candidate will have extensive experience configuring ITSM modules and driving process improvements in enterprise environments.
Responsibilities
- Implement and support Incident Problem Change Request Knowledge and Service Catalog modules.
- Gather business requirements and translate them into scalable ServiceNow solutions.
- Configure workflows approvals SLAs and automation processes.
- Develop dashboards reports and performance metrics.
- Support platform upgrades enhancements and production issues.
- Collaborate with stakeholders developers and architects.
Required Skills
- ServiceNow ITSM
- Incident Problem Change and Request Management
- Service Catalog and Knowledge Management
- Flow Designer and Workflow
- Performance Analytics
- JavaScript Glide API Business Rules Client Scripts
- ITIL Framework
Qualifications
- 5 years of ServiceNow ITSM experience
- CIS-ITSM Certification preferred
Mandatory Requirement
Candidates must have prior BFSI (Banking Financial Services and Insurance) industry experience.
For more details reach at
Required Experience:
Contract
