ServiceNow Discovery Administrator (Hybrid)

Were seeking someone to join our team as a ServiceNow Discovery Administrator to lead the design implementation and enhancement of our enterprise ServiceNow Discovery platform driving accurate infrastructure visibility high-quality Configuration Management Database (CMDB) data and scalable automation across a global technology environment.

In the Technology division we leverage innovation to build the connections and capabilities that power our Firm enabling our clients and colleagues to redefine markets and shape the future of our communities. This is a Lead Cyber Security Engineering position at Vice President level which is part of the job family responsible for providing specialist cyber expertise and creating solutions that protect the organizations systems and networks against actual and potential security threats and vulnerabilities.

Since 1935 Morgan Stanley is known as a global leader in financial services always evolving and innovating to better serve our clients and our communities in more than 40 countries around the world.

What youll do in the role:

• Communicate regularly with product leads across the technology organization and discuss opportunities for improvement to existing and future technology solutions

• Administer configure and support the ServiceNow Discovery platform including MID Servers schedules credentials and integrations

• Design develop and maintain Discovery Patterns Probes and Sensors to enhance coverage and CMDB data accuracy

• Troubleshoot Discovery failures by analyzing logs connectivity authentication and infrastructure configurations

• Partner with infrastructure networking cloud and application teams to onboard new technologies and expand Discovery scope

• Develop automation using PowerShell and Python to streamline administration operational tasks and Discovery processes

• Manage Discovery configurations and code through GitHub and CI/CD pipelines using Jenkins and DevOps best practices

• Monitor Discovery health MID Server performance and CMDB data quality implementing improvements to ensure reliable asset visibility

• Contribute to platform architecture technology evaluations and best practices for ServiceNow Discovery and enterprise asset management

• Participate in Agile ceremonies and document configurations procedures and technical solutions to support knowledge sharing

What youll bring to the role:

• Advanced understanding of business line and discipline with some knowledge of competitive environment and other disciplines

• Bachelors degree in Computer Science Information Technology or a related field or equivalent practical experience

• At least 6 years of hands-on experience administering and engineering ServiceNow Discovery in large enterprise environments

• Strong expertise in Discovery components including MID Servers Patterns Probes Sensors credentials and troubleshooting

• Experience managing CMDB data quality reconciliation processes and identification rules

• Strong Windows Server administration experience including deployment and troubleshooting of MID Servers

• Proficiency in PowerShell and Python for automation and infrastructure management

• Experience with Git GitHub Jenkins Jira and CI/CD practices including configuration-as-code

• Strong understanding of networking concepts such as TCP/IP DNS firewalls NAT load balancing SSL/TLS and connectivity troubleshooting

• Excellent analytical problem-solving and collaboration skills with experience working in Agile (Scrum or Kanban) environments

All our positions are located in Montreal Quebec. We offer a hybrid work environment combining remote work and attendance in the office.

Knowledge of French and English is required

WHAT YOU CAN EXPECT FROM MORGAN STANLEY:

At Morgan Stanley we raise manage and allocate capital for our clients helping them reach their goals. We do it in a way thats differentiated and weve done that for 90 years. Our values - putting clients first doing the right thing leading with exceptional ideas committing to diversity and inclusion and giving back - arent just beliefs they guide the decisions we make every day to do whats best for our clients communities and more than 80000 employees in 1200 offices across 42 countries. At Morgan Stanley youll find an opportunity to work alongside the best and the brightest in an environment where you are supported and empowered. Our teams are relentless collaborators and creative thinkers fueled by their diverse backgrounds and experiences. We are proud to support our employees and their families at every point along their work-life journey offering some of the most attractive and comprehensive employee benefits and perks in the industry. Theres also ample opportunity to move about the business for those who show passion and grit in their work.

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Morgan Stanley is an equal opportunity employer committed to building and maintaining a workforce that is diverse in experience and background. Our recruiting efforts reflect our strong commitment to a culture of inclusion where individuals are hired developed and advanced based on their skills and talents.

Our workforce reflects a broad cross-section of the global communities in which we operate bringing a variety of backgrounds talents perspectives and experiences.

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