ServiceNow Developer Integrator
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Job Summary
Req Id:431695
Connection is everything. It drives us to innovate explore and stay close to what matters to us most. At Bell were building a more connected future through world-class networks AI-powered solutions and digital experiences that elevate how people live work and play every day.
We believe in empowering people. Thats why we equip our teams with cutting-edge technology AI tools and a collaborative environment that supports creativity and growth. Want to be part of a diverse team where your work makes a real impact If youre inspired by innovation that advances how people connect and transforms whats possible you belong on #TeamBell.
As a ServiceNow Developer / Integrator you play a key role in the design development integration and evolution of ServiceNow solutions supporting strategic digital transformation artificial intelligence and IT operations modernization initiatives. You contribute to the implementation of Now Assist capabilities AI solutions and ITOM initiatives while ensuring adherence to development security performance and platform governance best practices.
You collaborate with architects analysts delivery teams and technology partners to develop robust solutions deliver complex integrations and support the implementation of the companys strategic programs. Your technical expertise helps accelerate the adoption of AI capabilities optimize IT operations and ensure the long-term sustainability of the ServiceNow platform.
This role requires in-depth knowledge of ServiceNow including platform development integrations APIs and configuration best practices. Experience with Now Assist and ITOM is considered a strong asset in contributing to the success of Bells modernization and innovation initiatives.
- Design develop and configure solutions on the ServiceNow platform in accordance with business requirements and enterprise technology standards.
- Develop and maintain integrations between ServiceNow and internal or external systems using APIs web services and integration tools.
- Participate in the implementation and evolution of artificial intelligence capabilities including Now Assist features and other AI-powered automation solutions.
- Contribute to the implementation optimization and support of ITOM solutions including Discovery Service Mapping Event Management and AIOps.
- Perform technical analysis of requirements and recommend solutions that address both functional and non-functional requirements.
- Ensure the quality performance security and maintainability of solutions developed on the platform.
- Perform unit testing support integration testing and participate in resolving complex incidents and problems.
- Collaborate with architects business analysts product owners and delivery teams to define technical approaches and implementation plans.
- Participate in deployment release management and solution promotion activities across environments.
- Apply ServiceNow best practices for development integration and platform governance.
- Produce and maintain technical documentation for developed solutions and integrations.
- Support the continuous improvement of the platform by identifying opportunities for automation optimization and process modernization.
- Provide technical support and mentorship to team members as required.
- 3 years of experience developing or implementing ServiceNow solutions in complex environments.
- Strong knowledge of ServiceNow development and configuration including JavaScript and key platform development tools.
- Knowledge of Now Assist ServiceNow AI capabilities and/or ITOM is considered a strong asset.
- Experience designing and developing integrations between ServiceNow and enterprise systems including REST/SOAP APIs.
- Good understanding of the Software Development Lifecycle (SDLC) preferably within an Agile environment.
- Ability to analyze functional and technical requirements and translate them into robust scalable and maintainable ServiceNow solutions.
- Knowledge of ServiceNow best practices for development configuration integration and platform governance.
- Ability to perform technical testing troubleshooting and root cause analysis to resolve complex issues.
- Strong problem-solving and analytical skills with a structured approach to technical challenges.
- Ability to work effectively within cross-functional teams including architects business analysts developers and business stakeholders.
- Strong communication and collaboration skills with the ability to interact effectively with both technical and non-technical stakeholders.
Adequate knowledge of French is required for positions in Quebec.
Additional Information:
Position Type: Management
Job Status:Regular - Full Time
Job Location: Canada : Quebec : Montreal
Canada : Ontario : Ottawa
Canada : Ontario : Toronto
Canada : Quebec : Quebec City
Work Arrangement: Hybrid
Application Deadline: 10/07/2026
For work arrangements that are Hybrid successful candidates must be based in Canada and report to a set Bell office for a minimum of 3 days a week. Recognizing the importance of work-life balance Bell offers flexibility in work hours based on the business needs.
Please apply directly online to be considered for this role. Applications through email will not be accepted.
We know that caring for our team members is at the heart of a healthy positive and thriving workplace. As part of our team youll enjoy a comprehensive compensation package that includes a competitive salary and a wide range of benefits to support the well-being of you and your family. As soon as you join us youll be eligible for medical dental vision and mental health benefits that you can tailor to your specific needs. Plus as a Bell team member youll enjoy a 35% discount on our services and access exclusive offers from our partners.
At Bell we are proud of our focus on fostering an inclusive and accessible workplace where all team members feel valued respected supported and that they belong.
Bell is committed to clarity in our hiring process. All roles posted are opportunities were actively recruiting for unless stated otherwise. We also want to make sure that everyone has an equal opportunity to join our team. We encourage individuals who may require accommodations during the hiring process to let us know. For a confidential inquiry email your recruiter or to make arrangements.If you have questions or feedback regarding accessibility at Bell we invite you to complete the Accessibility feedback formor visit our Accessibility page for other ways to contact us.
Artificial intelligence may be used to assess parts of your application. Please review our privacy policy (see Phenom for details) to learn more about how we collect use and disclose your personal information.
Created: CanadaQC Montreal
Bellone of Canadas Top 100 Employers.
Required Experience:
IC
About Company
Canada’s largest communications company, BCE leads the industry in providing advanced broadband communications networks and services to consumers and business customers across the country.
