Service Technician

Job Description

Service Technician

On-Site In Shop - Full-Time Mississauga ON

Morning Afternoon and Night Shifts Available

About Our Client

Our client is a well-established and highly respected leader in the heavy equipment transportation and industrial services sector supporting customers across Canada and international markets. With decades of continued growth and a strong reputation for operational excellence they provide industry-leading equipment solutions and support to customers in transportation construction agriculture mining and energy industries.

This is an exciting opportunity for a skilled Field 310T Truck & Coach Technician to join a collaborative service team in Mississauga Ontario. The role offers hands-on experience working with advanced heavy-duty truck systems diagnostic technologies and industry-leading equipment along with strong opportunities for career growth and professional development within a supportive and team-oriented environment.

Key Responsibilities

As the Field 310T Truck & Coach Technician you will be responsible for diagnosing repairing and maintaining heavy-duty truck and trailer equipment in a field service environment while ensuring customer support and technical expertise.

Equipment Diagnostics & Repair

• Diagnose mechanical electrical and hydraulic issues on heavy-duty trucks trailers and related equipment to ensure timely and accurate repairs.
• Perform repairs maintenance and component replacements on engines drive trains braking systems suspension systems and after treatment systems.
• Assemble equipment components safely and efficiently while maintaining manufacturer and company standards.
• Conduct Road tests and operational checks to verify equipment performance and ensure successful repairs.

Field Service & Customer Support

• Travel to customer sites to perform field repairs and maintenance.
• Communicate professionally with customers to explain repair requirements maintenance recommendations and service updates.
• Maintain a strong commitment to customer satisfaction by delivering responsive dependable and high-quality service.

Technical Troubleshooting & Documentation

• Utilize diagnostic software computer systems and specialized tools to troubleshoot equipment issues.
• Accurately document inspections diagnostics repairs completed parts used and labour hours on work orders and service reports.
• Use electronic systems and parts catalogues to identify and source required parts and materials.

Safety & Operational Excellence

• Follow all company safety policies field service procedures and industry regulations to maintain a safe working environment.
• Continually assess worksite hazards and ensure all work is completed in accordance with safe work practices.

Team Collaboration

• Work closely with service advisors parts personnel and fellow technicians to support efficient service operations and customer satisfaction.
• Contribute to a positive team environment by sharing technical knowledge and supporting continuous improvement initiatives.

Qualifications

Education & Experience:

• Successful completion of 310T Certificate of Qualification Exam is required.
• Certified Journeyperson status in the Truck and Coach Technician trade is required.
• Previous experience working in a heavy-duty truck transport or shop service environment is preferred.
• Experience working with CAT Cummins and PACCAR engines is considered an asset.
• Experience diagnosing electrical systems and aftertreatment systems is considered an asset.
• Valid drivers license is required.

Technical Skills:

• Strong mechanical aptitude with the ability to diagnose and repair heavy-duty truck and trailer systems.
• Proficiency using diagnostic tools computer systems and electronic service documentation.
• Ability to safely operate hand tools power tools and related shop equipment.
• Familiarity with OEM service procedures maintenance standards and repair documentation practices is an asset.

Key Competencies:

• Strong problem-solving and troubleshooting abilities in fast-paced field environments.
• Excellent communication and customer service skills with the ability to build strong working relationships.
• Safety-focused mindset with strong attention to detail and commitment to quality workmanship.
• Ability to adapt to changing schedules customer demands and field service conditions.

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About Us

Executrade is one of Western Canadas most comprehensive full-service recruitment firms with over 50 years of expertise in connecting talented professionals with leading organizations.

We are proud to apply principles of diversity equity and inclusion in all our recruitment practices ensuring equal opportunities for all candidates. Our commitment to these values enables us to match organizations with a diverse range of top talent fostering workplace cultures that thrive on innovation collaboration and respect.

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