Service Support Associate

Permanent Full Time

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As a member of our Business Development team you will provide administrative support to the group retirement client services team. The Service Support Associate is organized detail-orientated and experienced with Microsofts programs. This role provides critical support to our service team and helps to deliver a high-level client experience.

Accountabilities

• Creation of client and advisor reports
• Prepare amendment documents for submission to head office partners
• Use internal systems to create and order client material
• General administrative tasks using Word Excel and PowerPoint
• Provide other administrative support as needed to enhance the client experience contributing to an efficient energized and effective Group Customer Team
• Performing general office duties and other
• Provideback-up support to other positions on the team as required

Qualifications and Competencies

• Highly adaptable driven to be your best and proven initiative
• Excellent Word Excel PowerPoint and Outlook skills
• High attention to detail
• Strong organizational and time management skills with the ability to handle multiple tasks and work deadlines
• Strong oral and written communication skills
• Good problem-solving skills
• Ability to work independently as well as in a team environment
• Knowledge of the group retirement industry would be an asset
• In addition to this the successful candidate will be required to successfully complete the Group Life and Health Primer online study course under the Certified Employee Benefits Specialist Program

This position will be located in the Winnipeg head office.

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The base salary for this position is between $41100 - $61600 annually. This represents base salary only and does not represent other variable compensation components of our total compensation ( i.e. annual bonus commission etc). If you are selected to move forward in our recruitment process your recruiter will be able to discuss additional details of our total rewards program with you.

Career opportunities will be open a minimum of 5 business days from the date of posting closing dates will vary depending on the search activity. All applications received will be reviewed on a rolling basis.

Grow with Canada Life

Wereunited by a shared purpose: to improve the financialphysicaland mental well-beingof Canadians. Our company is trusted by 1 in 3 Canadians and contributes to the strength of communities across the country.

Werelooking for people who live our values everyday: we step up we do the right thing and we deliver for our customerscommunitiesand each you someone who always strives to do the right thing who steps up for themselves and others and who delivers with impact Then we want to hear from you!

What we offer:

Were committed to supporting our employees through every stage of their career. Heres what you can expect as a full-time or part-time permanent team member:

• Career Development: Opportunities for career advancement access to industry-leading learning programs and up to$2000 annuallytowardseducation reimbursement.

• Health & Wellness:Flexible health and dental benefitsplus a $5000 mental health benefit to support your well-being.

• Time Off:In addition to regular vacation andpersonal dayswe support communityinvolvement with avolunteer day.

• Financial Security:Company-matching pension planshare ownership program andadditionalinvestment options.

• Rewards and Recognition:Employee recognition programs service milestone celebrations employee discounts and more!
• Emphasis onCommunity:We provide aworkplace whereemployeesfeel connected and supported throughEmployee Resource Groups (ERGs)mentorshipprogramssocialclubsandevents.

Learn moreaboutCanada Life.

Werecommitted to removing barriers and ensuring equal access to employment. Applicants requiring reasonable accommodation during the application process may contact. All information provided will be handledin accordance withapplicable laws and Canada Life policies.

Canada Lifewould like to thank all applicants however only those who qualify for an interview will be contacted.

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