Service Supervisor Power & Energy

Finning Canada

1

Permanent

At Finning we are committed to delivering safe reliable and high-quality service solutions that keep our customers operating at their best. We are seeking a Service Supervisor (temporary) to lead our Power & Energy team providing day-to-day leadership to technicians while ensuring outstanding safety performance operational excellence and customer satisfaction.

This is an excellent opportunity for a people-focused leader who thrives in a fast-paced environment enjoys coaching and developing teams and can confidently manage service execution from planning through completion.

What Youll Do:

• Lead a safety-first culture by ensuring compliance with all safety standards NSC requirements JHAs and safe work practices.
• Spend at least 80% of your time on the shop floor supporting safety quality productivity and customer commitments.
• Provide day-to-day leadership coaching performance feedback and development support to technicians and apprentices.
• Manage repair execution from planning through completion including pre-job mid-job and post-job reviews.
• Ensure jobs are completed right the first time by proactively resolving tooling parts technical and warranty-related issues.
• Monitor technician productivity assign resources effectively and adjust manpower to meet operational demands.
• Partner with customer-facing teams to communicate repair findings scope changes and service recommendations.
• Drive operational excellence through adherence to standard operating procedures quality standards and continuous improvement initiatives.

What Youll Bring:

• Journeyperson Heavy Equipment Technician certification or Journeyperson Electrician certification with relevant industry experience.
• Minimum 4 years of experience working with Caterpillar equipment engines power generation systems or heavy equipment.
• Previous dealership experience preferably within Power & Energy heavy equipment or equipment rental environments.
• Demonstrated leadership capability with a passion for coaching mentoring and developing people.
• Strong understanding of safety programs National Safety Code requirements JHAs hazard assessments and contamination control.
• Knowledge of Caterpillar warranty goodwill and service processes along with strong technical troubleshooting ability.
• Sound business and financial acumen with the ability to interpret operational and profitability metrics.
• Adaptable collaborative and solution-oriented with the ability to think on your feet in a fast-paced environment.

Important Details:

• This is a temporary position with the potential to become permanent
• This role will start as a Monday - Friday shift with potential to switch to a 7x7 continuous shift

At Finning we prioritize creating a diverse and inclusive environment. We are proud to be an equal opportunity employer and we actively encourage all individuals to express themselves and achieve their full potential. As a company we continuously strive to enhance our outreach to individuals of all backgrounds and identities. We do notdiscriminate against applicants based on gender identity race national and ethnic origin religion age sexual orientation marital and family status and/or mental or physical Finning is committed to collaborating with and providing reasonable accommodations /adjustments to individuals with disabilities. If you require an adjustment/accommodation at any point during the recruitment process please inform your recruiter.