Service Now AI DevOps Engineer
Job Location:
Mississauga - Canada
Monthly Salary:
Posted:
Application Deadline:
Vacancies:
Job Summary
McKesson is an impact-driven Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights products and services that make quality care more accessible and affordable. Here we focus on the health happiness and well-being of you and those we serve we care.
What you do at McKesson matters. We foster a culture where you can grow make an impact and are empowered to bring new ideas. Together we thrive as we shape the future of health for patients our communities and our people. If you want to be part of tomorrows health today we want to hear from you.
McKesson is seeking a Senior ServiceNow AI Engineer to deliver innovative AI-powered solutions that improve healthcare operations and employee experiences at enterprise scale. This role combines advanced software engineering ServiceNow platform expertise intelligent automation and cloud-native development to implement secure scalable and high-performing solutions. You will work closely with product architecture security and engineering teams to build AI-enabled workflows modern integrations and automation capabilities that drive measurable business outcomes.
- Design build and deploy enterprise-scale ServiceNow and AI-powered solutions.
- Develop intelligent workflows using AI Agents Now Assist Virtual Agent and automation capabilities.
- Build and maintain REST APIs integrations and reusable platform services.
- Translate solution designs into secure scalable production-ready implementations.
- Drive cloud-native API-first and automation-focused engineering practices.
- Support CI/CD pipelines testing automation platform reliability and operational excellence.
- Troubleshoot complex technical issues and implement long-term solutions.
- Mentor engineers and contribute to engineering standards best practices and innovation initiatives.
- 7 years of experience in software engineering application development enterprise platforms or automation technologies.
- 4 years of hands-on ServiceNow development experience.
- Experience developing enterprise applications using JavaScript ServiceNow scripting APIs and integration technologies.
- Experience implementing AI-enabled automation workflow or intelligent platform solutions.
- Experience building and supporting REST APIs web services and enterprise integrations.
- Experience working in Agile software development environments.
- Bachelors degree in Computer Science Engineering Information Technology or a related field or equivalent professional experience.
- Experience with Generative AI Agentic AI AI Agents and AI workflow orchestration.
- Experience with Now Assist AI Agent Studio Predictive Intelligence Workflow Data Fabric or Virtual Agent.
- Experience with Azure OpenAI Microsoft Copilot enterprise AI platforms or large language models (LLMs).
- Knowledge of Retrieval-Augmented Generation (RAG) prompt engineering and conversational AI.
- Experience with cloud-native architectures CI/CD automated testing and DevOps practices.
- Experience in healthcare regulated industries or large enterprise environments.
- ServiceNow certifications such as CSA CAD CIS or AI-related certifications.
- Experience leading technical initiatives mentoring engineers and influencing architectural decisions.
- Primarily remote or hybrid work environment based on business needs.
- Occasional travel for team collaboration planning activities or stakeholder engagement.
- Ability to work at a computer for extended periods and participate in virtual meeting
Working Conditions:
- In office requirement we are Flex and Connect with 2 days a week in office
We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors including performance experience and skills equity regular job market evaluations and geographical markets. The pay range shown below is aligned with McKessons pay philosophy and pay will always be compliant with any applicable regulations. In addition to base pay other compensation such as an annual bonus or long-term incentive opportunities may be offered. For more information regarding benefits at McKesson pleaseclick here.
Our Base Pay Range for this position
$99100 - $132100McKesson has become aware of online recruiting-related scams in which individuals who are not affiliated with or authorized by McKesson are using McKessons (or affiliated entities like CoverMyMeds or RxCrossroads) name in fraudulent emails job postings or social media light of these scams please bear the following in mind:
McKesson Talent Advisors will never solicit money or credit card information in connection with a McKesson job application.
McKesson Talent Advisors do not communicate with candidates via online chatrooms or using email accounts such as Gmail or Hotmail. Note that McKesson does rely on a virtual assistant (Gia) for certain recruiting-related communications with candidates.
McKesson job postings are posted on our career site: .
McKesson is an Equal Opportunity Employer
McKesson provides equal employment opportunities to applicants and employees without regard to race color religion sex sexual orientation gender identity national origin protected veteran status disability age genetic information or any other legally protected category. For additional information on McKessons full Equal Employment Opportunity policies visit our Equal Employment Opportunity page.
McKesson is committed to being an Equal Employment Opportunity Employer and offers opportunities to all job seekers including job seekers with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment please contact us by sending an email to (United States) or (Canada) . Resumes or CVs submitted to this email box will not be accepted.
Join us at McKesson!
Required Experience:
IC
About Company
McKesson is the leading healthcare company for wholesale medical supplies & equipment, pharmaceutical distribution, and healthcare technology solutions. McKesson is the central nervous system of health care. At any given moment, in any given minute, we simultaneously execute thousands ... View more
